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Community Operations Manager Jobs in Atlanta, GA

OpenGov Inc.

Community Operations SME

Atlanta, GA · On-site

$80K - $100K/yr

Category-leading products include enterprise asset management, procurement and contract management ... The Customer Success Engineer II (Community Operations SME) is a trusted technical and domain ...

Holbrook Life

Operations Manager

GA · On-site

This role ensures projects are delivered on time, on budget, and in alignment with company quality and white-glove service standards within senior living communities. The Operations Manager also ...

CVS Health

Operations Manager

Atlanta, GA · On-site

$19 - $29/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

CVS Health

Operations Manager

Atlanta, GA · On-site

$19 - $29/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

CVS Health

Operations Manager

Roswell, GA

$19 - $29/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

CVS Health

Operations Manager

Kennesaw, GA

$19 - $29/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

CVS Health

Operations Manager

Mableton, GA

$19 - $29/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Stars and Strikes

Operations Manager

Stone Mountain, GA · On-site

$43K - $45K/yr

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... We provide opportunities for all team members to give back to the community * We encourage team ...

Stars and Strikes

Operations Manager

Stone Mountain, GA · On-site

$43K - $45K/yr

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... We provide opportunities for all team members to give back to the community * We encourage team ...

Crunch Fitness

Operations Manager

Roswell, GA · On-site

Organize and execute member engagement events, including monthly appreciation parties, social media initiatives, and community-building activities. * Manage operational details such as cooler/drink ...

PIRTEK

Operations Manager

Peachtree City, GA · On-site

$65K - $85K/yr

Vision insurance Operations Manager - Multi-Location Hydraulic Service (PIRTEK) Location: Metro ... We embrace change and innovation, and strive to be giving participants in the communities we serve.

FirstService Residential

Operations Manager

Atlanta, GA · On-site

$70K - $80K/yr

Drive continuous improvement across core community management operations through data‑driven analysis and cross‑functional collaboration. * Leads compliance within the market with retention ...

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Community Operations Manager information

See Atlanta, GA salary details

$29.8K

$61K

$114K

How much do community operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for community operations manager in Atlanta, GA is $61,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Community Operations Manager, and why are they important?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a Community Operations Manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.

What does a Community Operations Manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What are popular job titles related to Community Operations Manager jobs in Atlanta, GA? For Community Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Community Operations Manager jobs in Atlanta, GA look for? The top searched job categories for Community Operations Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Community Operations Manager jobs? Cities near Atlanta, GA with the most Community Operations Manager job openings:
Community Operations Manager jobs near you
Infographic showing various Community Operations Manager job openings in Atlanta, GA as of May 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,023 per year, or $29.3 per hour.
Community Operations SME

Community Operations SME

OpenGov Inc.

Atlanta, GA • On-site

$80K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary:
The Customer Success Engineer II (Community Operations SME) is a trusted technical and domain expert for customers using OpenGov's Community Operations products, including solutions that support permitting, licensing, inspections, asset management, and other resident-facing services. In this senior role, the CSE II partners with local government leaders and operational teams to drive outcomes that improve service delivery, regulatory compliance, and the experience of residents and businesses.
As a fully qualified, experienced professional, the CSE II brings deep expertise in community operations workflows, technical architecture, and OpenGov product capabilities. This role independently leads complex, multi-product customer engagements, assesses non-standard and high-impact scenarios, identifies root causes, and designs innovative solutions that maximize adoption and long-term value. The CSE II plays a critical role in customer retention and growth by proactively guiding customers toward best practices, mitigating risk, and identifying opportunities to expand the use of OpenGov's Community Services and Operations offering
Responsibilities:
  • Develop and maintain deep technical and functional expertise across multiple OpenGov Community Services and Operations products (e.g., permitting, licensing, inspections, GIS, asset management).
  • Establish and champion OpenGov best practices for community operations, applying them consistently across complex customer engagements.
  • Independently lead sophisticated customer engagements, including discovery, workflow analysis, and in-depth technical assessments, to design tailored strategies that minimize operational risk and maximize product adoption.
  • Partner with customers to align community operations solutions with regulatory requirements, service delivery goals, and operational constraints specific to local government environments.
  • Prepare and deliver advanced product demonstrations and solution walkthroughs that clearly connect OpenGov capabilities to real-world community operations outcomes.
  • Analyze complex, ambiguous, and non-routine customer challenges, applying advanced problem-solving techniques to identify root causes and recommend innovative variations in approach.
  • Clearly document and communicate customer objectives, implementation plans, timelines, risks, recommendations, and outcomes to internal and external stakeholders.
  • Proactively prioritize, manage, and escalate customer issues as needed to ensure timely resolution and a high-quality customer experience.
  • Contribute to internal and customer-facing knowledge bases to improve efficiency, consistency, and scalability of community operations customer success efforts.
  • Serve as a senior contributor at OpenGov conferences, user groups, webinars, and customer events, sharing expertise in community operations solutions and best practices.
  • Lead or participate in OpenGov special projects and cross-functional initiatives focused on improving community operations product adoption and customer outcomes.
Requirements and Preferred Experience:
  • Bachelor's degree in a related field required; Master's degree preferred.
  • Minimum of 2 years of experience implementing, supporting, or managing SaaS solutions, with demonstrated ownership of complex customer engagements.
  • Advanced technical aptitude with the ability to analyze complex systems, model operational workflows, and clearly articulate technical concepts to diverse audiences, including senior internal and external stakeholders.
  • Excellent written, verbal, listening, and interpersonal communication skills, with a proven ability to build trusted relationships.
  • Strong negotiation and influence skills, including the ability to lead customers and internal partners toward alignment and action on key initiatives.
  • Exceptional analytical, problem-solving, organizational, time management, and prioritization skills.
  • Prior experience with community-facing government systems (e.g., permitting, licensing, inspections, asset management, public works, code enforcement, or GIS) strongly preferred.
  • Experience working with local government operations, GovTech platforms, or public-sector service delivery models preferred.
  • Prior experience in customer success, professional services, implementation, or technical support roles preferred.

Compensation:
Dallas, TX: $80,000 - $100,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.
A Team of Passionate, Driven People
This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • 401(k) with company match
  • Paid parental leave, wellness stipends, and HSA contributions
  • Professional development and growth opportunities
  • A collaborative office environment with weekly catered lunches.

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