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Community Operations Manager information

See New York salary details

$33.9K

$69.4K

$129.6K

How much do community operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for community operations manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What does a community operations manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a community operations manager?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a community operations manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What are popular job titles related to Community Operations Manager jobs in New York?

For Community Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Community Operations Manager jobs in New York look for?

The top searched job categories for Community Operations Manager jobs in New York are:

What cities in New York are hiring for Community Operations Manager jobs?

Cities in New York with the most Community Operations Manager job openings:

Community Operations Manager jobs near you
Infographic showing various Community Operations Manager job openings in New York as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,423 per year, or $33.4 per hour.

Community Operations Manager (Creator Economy)

Manhattan, NY • On-site

SuperOrdinary Talent LLC
See more jobs at SuperOrdinary Talent LLCexternal

Other

Posted 24 days ago

Job description

SuperClipis part ofSuperOrdinary, a global brand accelerator helping the world's most innovative consumer brands grow through creator-led commerce and social-first marketing. We sit at the intersection of creator culture, viral content, and internet communities, building the most engaged clipping ecosystem online.

We'relooking for aCommunity & Talent Operations Managerto own the operational engine behind our creator ecosystem. This person will combine community leadership, creator relationship management, and operational excellence to help scale our network of creators, clippers, editors, and brand partners.You'llserve as the primary point of contact for talent while ensuring our community runs efficiently, stays highly engaged, and continues to grow.

What You'll Do Community & Creator Management

  • Own day-to-day management of theSuperClipcreator community across Discord and other community platforms.

  • Build trusted relationships with creators, clippers, editors, and community leaders through consistent communication and support.

  • Serve as the primary point of contact for creator questions, onboarding, issue resolution, and ongoing engagement.

  • Develop initiatives that increase community participation, creator retention, and overall engagement.

Talent Operations

  • Coordinate creator onboarding, communications, documentation, and operational workflows.

  • Partner closely with Talent, Partnerships, and Account Management teams to ensure creators have a seamless experience.

  • Maintain creator records, track participation, and support talent lifecycle management.

  • Helpidentifyhigh-potential creators andfacilitateintroductions for partnership opportunities.

Community Operations

  • Build scalable systems and processes that support a growing creator network.

  • Develop and enforce moderation standards, community guidelines, and best practices.

  • Monitor community health, engagement metrics, and operational KPIs whileidentifyingopportunities for optimization.

  • Improve workflows that increase operational efficiency across community and talent functions.

Cross-Functional Collaboration

  • Communicate daily with internal account, partnerships, and leadership teams to ensure creator initiatives are executed successfully.

  • Support creator launches, campaigns, activations, and special projects.

  • Help connect brands, creators, and clippers through community-driven opportunities.

Culture & Industry Awareness

  • Stay current on creator economy trends, clipping culture, streaming, gaming, and emerging social platforms.

  • Understand internet culture andidentifyopportunities that strengthen community engagement.

  • Help positionSuperClipas the leading destination for creator clipping and viral content distribution.

What We're Looking For

  • 3–6+ years of experience in creator operations, talent coordination, community management, agency account management, or related operational roles.

  • Experience working within a talent agency, creator management company, influencer marketing agency, or creator-focused organization.

  • Proven ability to manage high-volume creator communications and build lasting relationships.

  • Strong operational mindset with experience creating scalable processes and improving workflows.

  • Comfortable serving as the daily point of contact for creators and internal stakeholders.

  • Excellent organization, communication, and project management skills.

  • Ability to thrive in a fast-paced startup environment while balancing multiple priorities.

Preferred Qualifications

  • Experience managing online communities (Discord preferred).

  • Familiarity with the creator economy, influencer marketing, streaming, gaming, or clipping ecosystem.

  • General understanding of clipping workflows and creator content operations (deep technicalexpertisenotrequired).

  • Experience working cross-functionally with account management, partnerships, and operations teams.

  • Existing relationships within creator, gaming, or digital media communities are a plus.

Success Looks Like

  • A highly engaged, well-managed creator community with strong retention.

  • Operational systems that scale alongside rapid community growth.

  • Creators who receive responsive, high-touch support throughout their lifecycle.

  • Strong collaboration across Talent, Partnerships, and Account teams.

  • SuperClipcontinuing toestablishitself as the leading creator clipping ecosystem.

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