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Community Operations Manager Jobs in Victoria, BC

Ferguson Moving

Operations Manager

Victoria, BC · On-site

CA$60K - CA$65K/yr

Branch Operations Manager Full-Time | Reports to Regional Manager | Victoria, BC Lead the team that ... Represent Ferguson professionally with customers Community Engagement * Support local brand ...

Associa

Strata Manager - Associa Victoria

Victoria, BC · On-site

As a licensed Strata Manager (Community Manager), you will be responsible for the relationship management with our strata council clients, handle day-to-day operational, maintenance, administrative ...

Associa

Strata Manager - Associa Victoria

Victoria, BC · Hybrid

As a licensed Strata Manager (Community Manager), you will be responsible for the relationship management with our strata council clients, handle day-to-day operational, maintenance, administrative ...

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Showing results 1-20

All JobsCommunity Operations JobsCommunity Operations Manager JobsCommunity Operations Manager Jobs in Victoria, BC

Community Operations Manager information

See Victoria, BC salary details

$44.7K

$74.6K

$92K

How much do community operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for community operations manager in Victoria, BC is $74,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,043.00 and $86,113.00 per year, depending on experience, location, and employer.

What does a community operations manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a community operations manager?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a community operations manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What job categories do people searching Community Operations Manager jobs in Victoria, BC look for?

The top searched job categories for Community Operations Manager jobs in Victoria, BC are:

Community Operations Manager jobs near you
Infographic showing various Community Operations Manager job openings in Victoria, BC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $74,586 per year, or $35.9 per hour.

Operations Manager

Ferguson Moving & Storage

Victoria, BC

CA$60K - CA$65K/yr

Full-time

Re-posted 10 days ago

Job description

Branch Operations Manager

Full-Time | Reports to Regional Manager | Victoria, BC

Lead the team that delivers exceptional moving experiences in Victoria!

As Branch Operations Manager, you'll oversee the day-to-day operations of our Victoria branch, lead and develop a high-performing team, and ensure every customer receives the level of service Ferguson has been known for since 1916.

This is a hands-on leadership role that combines people leadership, operational excellence, and customer experience. You'll spend time both in the office and in the field supporting your team, coaching employees, improving processes, and helping the branch operate at its best.


What Makes This Role Different

You're leading a branch with a reputation behind it. Ferguson has been moving families and businesses since 1916. You're not starting from zero. You're building on a trusted name with strong systems, support, and a team that cares.

You have real ownership. You'll have the opportunity to influence how the Victoria branch operates, improve performance, develop people, and make decisions that directly impact the success of the business.

You're a leader, not just a manager. The best Branch Operations Managers at Ferguson are visible and approachable

You're supported by a growing company. Work closely with Head Office providing support in HR, Marketing, Finance and Sales, together with our BC, Alberta, and Ontario branches as Ferguson continues to expand nationally.


What You'll Do

Sales & Marketing Support

  • Attend on-site appointments with HQ Sales
  • Capture job details (photos, measurements, notes) for accurate pricing
  • Represent Ferguson professionally with customers

Community Engagement

  • Support local brand initiatives and community partnerships with Marketing support from Head Office
  • Participate in networking opportunities and community events that strengthen Ferguson's presence in Victoria
  • Help identify opportunities to build relationships within the local market

Hiring & Training

  • Partner with our HR team to recruit, onboard, and develop movers and drivers
  • Deliver branch-level training and coaching to maintain Ferguson's service standards
  • Foster a positive, high-performance team culture

Operations & Reporting

  • Oversee the daily operations of the Victoria branch, including scheduling and dispatch coordination
  • Monitor key performance indicators and operational metrics
  • Review job costing, claims, and crew performance to identify opportunities for improvement
  • Ensure compliance with company policies, safety requirements, and operational standards

Leadership

  • Mentor the Operations Team Lead and coach crews
  • Act as the escalation point for complex customer issues or claims

Customer Experience

  • Champion "The Ferguson Way" by ensuring every move is professional, caring, and stress-free


You're Probably Our Person If

  • You're a hands-on leader who enjoys being close to the work and the people doing it
  • You have at least 2 years of leadership or management experience in a service-based industry
  • You've managed teams in operations, logistics, transportation, hospitality, construction, moving, or another home service-based industry
  • You know how to motivate people while holding high standards
  • You're organized, adaptable, and comfortable managing competing priorities
  • You're a natural problem solver who stays calm when things get busy
  • You care deeply about customer experience and the reputation your team creates
  • You're someone who sees a challenge and thinks, "How can we make this better?"


Moving industry experience is a strong asset, but leadership ability, initiative, and attitude matter most.


What You'll Earn

Base Salary: $60,000 - $65,000 per year

Additional opportunities:

  • Performance-based bonus opportunities tied to individual and branch success
  • Health Spending Account
  • Career growth opportunities as Ferguson continues expanding


What We Offer

  • A leadership role with a company that has been trusted for over 100 years
  • The opportunity to directly impact the success of a growing branch
  • A supportive leadership team that values initiative and collaboration
  • Tools, systems, and resources to help you succeed
  • Opportunities for career advancement as Ferguson expands nationally



What Success Looks Like

  • Build and lead an engaged, high-performing branch team.
  • Deliver an exceptional customer experience.
  • Maintain strong operational and safety standards.
  • Improve branch performance through leadership and process improvements.
  • Strengthen Ferguson's reputation within the Victoria community.


Our promise is simple:We Lift Expectations.
That starts with how we lead our people.


Apply today!

Tell us why you're the right person to lead the Ferguson Victoria team. We'd love to hear what makes you a great fit.


Ferguson Moving & Storage is an equal opportunity employer. We welcome applicants of all backgrounds.

Apply