Community Operations Manager Jobs in Victoria, BC

BC Assessment is currently looking for a permanent Manager, Pay and Benefits to join our Finance Division in our Victoria office.

We acknowledge that our Victoria office it is situated on the traditional and unceded territory of the Lekwungen speaking People, which includes the Esquimalt and Songhees First Nations, as well as the traditional lands of the WSANEC First Nations. We are honoured to be able to live, work and play on this land.

• Location: Victoria, BC

• Hybrid Work: Minimum 3 days per week in office

• Competition Close Date: Sunday, August 30th @ 11:59PM (PST)

• Compensation: $100,077 - $122,317

*The salary range provided is based on our current Management salary structure. The successful candidate's placement will consider qualifications, experience, market norms, and internal equity. The typical recruitment range spans from the minimum to the mid-range, with the potential to advance to the maximum through performance-based increases.

Who we are

As a Provincial Crown Corporation, our enduring purpose is to support communities through independent excellence in property assessments. Our people are the key to our success - they drive our business, bring our values to life and help build communities. We value BC and also, truly value our people.

Learn about BC Assessment and what we do by watching this video!

Who you are

This role requires a leader who possesses strong analytical and problem-solving skills and who has extensive knowledge of Canadian payroll administration and practices. You must work well under pressure and manage competing priorities, many of which have tight deadlines. You are technically strong in MS Office and if you have experience in Workday, that would be an asset.

You are a systems user, advocate, and naturally want to improve processes which create efficiencies. Additionally, you possess excellent communication skills and can translate technical information into easy-to-understand instructions and in so doing, offer superior customer service.

What you'll get to do

Reporting to the Director, Financial Operations, the Manager, Pay and Benefits is responsible for ensuring the timely and accurate administration of payroll and benefits for the organization, maintaining compliance with statutory and collective agreement requirements, and supporting critical business operations.

This role provides considerable payroll expertise and guidance on relevant policies, practices, procedures and complex or unusual payroll issues. As the leader and expert in this area, the position oversees the provision of payroll and benefits operations, communication and advice, including leading the team that supports this critical organizational function.

Other responsibilities include:

• Develops, implements, and evaluates payroll policies and procedures in accordance with BC Assessment's financial policies and procedures

• Ensures compliance with CRA, Service Canada and other legislative requirements

• Performs consistent audits of payroll processes to ensure data integrity and maintenance of adequate controls

• Manages the administration of pension requirements according to the Pension Act and Plan rules

• Manages the preparation, reconciliation and submission of statutory reporting such as T4 slips and Public Service Pension reports

• Researches and analyzes a wide range of payroll and benefits issues and prepares reports and statistical materials

• Critically reviews and analyzes current payroll and benefit processes to recommend and implement changes leading to best practice operations

• Develops office procedures and systems user guides and ensures all process documentation is current and accurate

• Maintains a clear understanding of payroll process and entries and the impact on associated finance functions

• Manages the payroll HRIS system

• Leads, manages, and engages the work of employees, including hiring, coaching, development, and performance management

This position is excluded from the bargaining unit.

What you bring to the team

Education

• Degree in business administration, accounting or human resources

• Certification as a Payroll Compliance Practitioner (PCP)

• Certification as a Certified Payroll Manager (CPM).

Experience

• Five to seven years of progressive payroll, supervisory and accounting experience. Experience working in a unionized environment.

• Demonstrated experience with computerized payroll systems in a mid- to large-sized organization.

• Experience analyzing and implementing business process improvements

• Experience interpreting and implementing collective agreement requirements into payroll processes.

• Demonstrated advanced knowledge of Excel including the ability to work with large amounts of data and complex files.

• Demonstrated experience developing, evaluating and implementing a variety of payroll, benefit and system operations.

Note: An equivalent combination of education and experience may be considered.

Why you'll love it here

We are proud to be recognized as one of BC's Top Employers! We offer competitive benefits for our employees:

• Work-life balance - 35-hour work weeks, hybrid work options and flexible work schedules.

• Public Service Pension Plan - one of the best in Canada, allowing you to plan for your future.

• Health and Wellness - generous extended health and dental benefits through Pacific Blue Cross and an Employee Assistance Program to help support our employees overall well-being.

• Career development - we want you to grow and learn with us! We provide ongoing learning, leadership development and career development scholarship program.

• Location - Our office is located in Saanich, BC at Uptown which overlooks several shops and coffee shops and is walking distance to the Galloping Goose trail network. Our office also has secure bike storage and secure change rooms with lockers.

At BC Assessment, we believe that a strong and healthy culture creates an environment for our people to thrive, and that it delivers value and performance to the people of British Columbia. Our values include:

• We are here for each other

• We own our experience

• We are one team

• We are dedicated learners

Our commitment to you

We are committed to ensuring that reasonable accommodations are made available to everyone and not limited to those with any abilities or disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or an accommodation, please contact us.

We acknowledge that many people have fluctuating access needs and that submitting job applications can be difficult. If there is anything in this job posting that is confusing or unclear, please let us know. We are happy to provide alternate forms to submit your application or respond to other access needs.
One of BC Assessment's core values is that we are here for each other. We build relationships based on genuine support and care. We respect each other as individuals with different identities, experiences and views. We are committed to recruiting, developing, and supporting the success of a diverse workforce that reflects the communities we serve. We welcome applications from anyone, including Indigenous Peoples, Black People, Members of Racialized Groups/Visible Minorities, Persons with Disabilities and People with Diverse Sexual Orientations and Gender Identities or Expressions.
What else you should know

• Please complete the full application for this position, including your education, certifications and experience that are relevant to and/or required per the stated qualifications. If you are an internal employee, please ensure that your employee profile contains your relevant education and experience.

• Upload your resume and cover letter; once you submit your application, you will not be able to add documents.

• If a questionnaire is present, please complete it fully. Responses may be used to shortlist candidates against the stated job requirements.

• All BC Assessment employees must live in British Columbia. If you do not currently reside in, or live within commuting distance of the location(s) of the position to which you are applying, please make clear your relocation intentions as part of your cover letter.

What's next

• Interviews are scheduled for the week of August 31, 2026

• An eligibility list for future vacancies may be established

• Offers of employment are conditional upon a satisfactory background check, two satisfactory reference checks and proof of qualifications and/or supporting documentation (e.g. copies of certificates, diplomas, degrees, driver's license).