Works under general supervision, providing support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling ...
Works under general supervision, providing support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling ...
Works under general supervision, providing support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling ...
Quick apply
Works under general supervision, providing support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling ...
Tier 2 IT Helpdesk Lead - 2nd shift
Columbus, OH · On-site
$8.50/hr
... monitoring and reporting on performance metrics. The Help Desk Lead assists in escalated calls acting as Tier 2 and assists in handling calls during periods of peak call volume. The Help Desk Lead ...
Tier 2 IT Helpdesk Lead - 2nd shift
Columbus, OH · On-site
$8.50/hr
... monitoring and reporting on performance metrics. The Help Desk Lead assists in escalated calls acting as Tier 2 and assists in handling calls during periods of peak call volume. The Help Desk Lead ...
Call Monitoring and evaluation to ensure Help Desk Representatives are meeting SLAs. Improve efficiency and effectiveness of help desk activity by analyzing and proposing recommendations. Generate ...
Call Monitoring and evaluation to ensure Help Desk Representatives are meeting SLAs. Improve efficiency and effectiveness of help desk activity by analyzing and proposing recommendations. Generate ...
Call Center Customer Service Agent
$16 - $20/hr
Participate in required training, certifications, and ongoing quality monitoring * Perform other ... Call center specific experience highly preferred Knowledge/Skills: * Excellent verbal and written ...
Call Center Customer Service Agent
$16 - $20/hr
Participate in required training, certifications, and ongoing quality monitoring * Perform other ... Call center specific experience highly preferred Knowledge/Skills: * Excellent verbal and written ...
Sign Language Interpreter - VRS - Part Time - Columbus, Ohio
Columbus, OH · On-site +1
$25 - $60/hr
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations * Possess the ability to work effectively ...
Quick apply
Sign Language Interpreter - VRS - Part Time - Columbus, Ohio
Columbus, OH · On-site +1
$25 - $60/hr
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations * Possess the ability to work effectively ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Sign Language Interpreter - VRS - Part Time - Columbus, Ohio
Columbus, OH · On-site
$25 - $60/hr
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations * Possess the ability to work effectively ...
Sign Language Interpreter - VRS - Part Time - Columbus, Ohio
Columbus, OH · On-site
$25 - $60/hr
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations * Possess the ability to work effectively ...
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$20/hr
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Call Center Representative - Somali Speaking
Columbus, OH · On-site
$20/hr
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Call Center Representative - Spanish Speaking
Columbus, OH · On-site
$20/hr
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Responsible to remind patient to bring all medications and glucose, blood pressure monitor logs to ... Schedule appointments and call patients to confirm appointments. Reports to : COO Supervises : N/A ...
Sign Language Interpreter - VRS - Part Time - Columbus, Ohio
Columbus, OH · On-site +1
$25 - $60/hr
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations * Possess the ability to work effectively ...
Sign Language Interpreter - VRS - Part Time - Columbus, Ohio
Columbus, OH · On-site +1
$25 - $60/hr
Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations * Possess the ability to work effectively ...
Call Center Supervisor
Dublin, OH · On-site
Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals. Complete ...
Call Center Supervisor
Dublin, OH · On-site
Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals. Complete ...
Call Center Supervisor
Dublin, OH · On-site
Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals. Complete ...
Call Center Supervisor
Dublin, OH · On-site
Monitor day-to-day quality and production goals. Assist in managing team workload; ensure availability, quality of performance, adherence to service levels, and other objectives and goals. Complete ...
Assistant Manager-Call Center
Columbus, OH · On-site
$20.67/hr
... Monitoring call quality, customer satisfaction, and call resolution • Delivering new hire and continuous improvement training for all associates • Ensuring all Kenneth's standards are met each ...
Assistant Manager-Call Center
Columbus, OH · On-site
$20.67/hr
... Monitoring call quality, customer satisfaction, and call resolution • Delivering new hire and continuous improvement training for all associates • Ensuring all Kenneth's standards are met each ...
... Monitoring call quality, customer satisfaction, and call resolution • Delivering new hire and continuous improvement training for all associates • Ensuring all Kenneth's standards are met each ...
... Monitoring call quality, customer satisfaction, and call resolution • Delivering new hire and continuous improvement training for all associates • Ensuring all Kenneth's standards are met each ...
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health ... silent monitoring of calls during active sessions. * Report issues requiring resolution through ...
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health ... silent monitoring of calls during active sessions. * Report issues requiring resolution through ...
988 Crisis Call Coordinator
Columbus, OH · On-site
$22/hr
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health ... silent monitoring of calls during active sessions. * Report issues requiring resolution through ...
988 Crisis Call Coordinator
Columbus, OH · On-site
$22/hr
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health ... silent monitoring of calls during active sessions. * Report issues requiring resolution through ...
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health ... silent monitoring of calls during active sessions. * Report issues requiring resolution through ...
Quick apply
North Central operates the largest 988 Call Center in Ohio. People struggling with mental health ... silent monitoring of calls during active sessions. * Report issues requiring resolution through ...
Call Monitoring information
See salary details
$10.82 - $12.11
1% of jobs
$12.11 - $13.40
4% of jobs
$13.40 - $14.69
9% of jobs
$15.79 is the 25th percentile. Wages below this are outliers.
$14.69 - $15.97
13% of jobs
$15.97 - $17.26
22% of jobs
The median wage is $17.36 / hr.
$17.26 - $18.55
22% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.55 - $19.84
14% of jobs
$19.84 - $21.13
8% of jobs
$21.13 - $22.42
4% of jobs
$22.42 - $23.71
3% of jobs
$23.71 - $25
1% of jobs
$10
$17
$25
How much do call monitoring jobs pay per hour?

Full-time
Re-posted 15 days ago
Job description
VTC Administrator
Do you enjoy learning about new technologies and how they can be used to provide cutting edge services to the Air Force and DOD customers? If so, then look to join the Stellar Innovations and Solutions team!
The selected applicant will become part of an existing team, in an environment that will challenge you, force you to continuously innovate, and work on solutions that make a difference.
There is a future for you here to support highly visible and strategic programs at SIS! You will realize the rewards of conquering a new challenge in a dynamic and highly-technical working environment that believes our people make the company great and we put them first in decisions to promote from within, host team building events and support a work-life balance.
If you love technology and want a career making a difference supporting meaningful Air Force and DOD programs than Stellar Innovations is the company for you.
Join the SIS family and we will support you with expert training, innovative tools, an amazing culture, and a team of great people that will cheer you on your road to success!
Stellar Innovations & Solutions Inc. is seeking a VTC Administrator to join our government project supporting the Defense Logistics Agency (DLA) onsite, in Columbus, OH.
Responsibilities:
- Primary responsibility is to monitor VTC calls for senior leaders as part of the white glove monitoring service for scheduled SIPR and NIPR VTC calls.
- Works under general supervision, providing support for DLA Information Operations by performing active and passive call monitoring, utilizing TMS, CMS, CMM for conference control and scheduling, while adhering to current STIG's.
- Assign additional technical administrative duties such as performing CODEC updates.
- Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing arena, including deployment, trouble shooting, supporting VTCs in a dynamic environment.
- Sensitivity Level: IT-I - Critical Sensitive
- Clearance: Top Secret OR Secret with Top Secret Clearance investigation completed.
- DoD Approved 8570 Baseline Certification: Category IAT Level II (Security+ CE or higher).
- DLA Approved CE Certification: CISCO - CLTECH - Support Collaboration Devices
- U.S. Citizenship is Mandatory.
SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
About Stellar Healthcare Solutions
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Maitland, FL, US
Year founded
2016