ECC Veterinary Doctor's Assistant - Part Time

ECC DOCTOR ASSISTANT 

We are looking for the right person to join our Emergency & Critical Care Department!
If you love working with people and have always wanted to contribute to a Veterinary Health Care
Team, apply with us today! 

The right candidate will excel in: 

- Multitasking
- Working well within a team
- Helping animals live healthier, happier lives
- Assisting Veterinarians in providing exceptional patient care 

If you are interested in Veterinary Medicine and looking to have a career that is your passion, joining
our team will allow you to do just that. Veterinary Doctor Assistants are skilled, experienced, and
valued members of our teams, and we treat them that way.
Do your goals include becoming a Licensed Veterinary Technician? We offer educational support and
partner with Purdue University’s Online Veterinary Technician Program.
Thrive in an environment that encourages learning, promotes professional growth, and has limitless
opportunities for advancement. 

POSITION RESPONSIBILITIES:
Communication: 

➢ Monitor messages from clients in various locations (voicemail & email) and respond to
messages accordingly. All communication must be notated in the veterinary practice
management software. 

➢ Answer phone calls for clients having problems with patients at home when the doctor is not
available to take phone calls. 

➢ Update clients on hospitalized patients when it is not necessary for the doctor to talk to a client
or when the doctor is not available to update the client. All updates on patients given by ECC
Doctor Assistant should be relayed to the doctor and put in the patient’s Communication
Section of ezyVet. 

➢ Perform daily recalls as appropriate.
➢ Work directly with ECC Doctors to assist in paperwork completion.
➢ Assist ECC Doctors to prepare estimates when time allows.
➢ Call prescriptions into the pharmacy.
➢ Assist in sending Patient Summaries to VetLink portal or pcDVM when asked.
➢ Download client emails into the medical record if sent. 

Patient Discharge:
➢ At the start of the shift, confirm which patients will be discharged that day.
➢ Verify that discharge instructions are ready and email them to the client when completed.
➢ Verify that medications are prepared and ready – confirm with the ECC Doctor that the
medications are correct. 

➢ Coordinate baths and patient clean-ups with technician assistants prior to patient release from
the hospital. 

➢ Send completed, approved invoices to clients via email asking them to pay in advance to
expedite the “check-out” process. 

➢ Verify if clients have paid invoices throughout the day or when paged that clients are here for
pick-up. 

➢ Explain discharge instructions, including medication instructions, to clients either by phone or
in person. 

➢ If the client has not paid invoice(s) online prior to pick up, go over discharge instructions that
have already been emailed to them, then have the client check out or pay their bill. 

➢ Release patients from the hospital after the client has checked out with the front desk taking all
medications and supplies out to the client at the same time as the patient. 

Patient Care:
➢ Provide general nursing care and comfort for patients in the treatment room.
➢ Set up recovery cages for patients (warm water blanket, clean bedding, and cage card).
➢ Prepare prescriptions as ordered by the doctor. 

Other:
➢ Download medical histories and lab work that is available online/from emails into the medical
record. 

➢ Have pertinent radiographs available at the time of patient appointment, loaded on a computer
when appropriate. 

➢ Assist in maintaining general cleanliness and order of treatment area.
➢ Computer entry (communications, invoicing, prescriptions).
➢ Coordinate donations and sympathy cards when appropriate for deceased patients. 

BENEFITS PACKAGE:
➢ Humana Group Health Coverage: Includes Medical, Dental, Vision, and Life coverage options.
➢ 401K Retirement Plan.
➢ Workers Compensation.
➢ Continuing Education, dues & memberships, uniform reimbursement.
➢ Paid Time Off.
➢ Veterinary service discounts for personal pets.
➢ Partnership with Purdue University’s Online Licensed Veterinary Technician Program. 

SCHEDULES:
1. Position 1: 9a-6p Sunday, Monday, Tuesday, every other Wednesday
2. Position 2: 9a-6p every other Wednesday, Thursday, Friday, and Saturday
3. Overtime and working at other hospital locations may be required. 

QUALIFICATIONS:
1. High School Diploma or equivalent.
2. Veterinary technician experience required. Licensure is preferred but not required.
3. Experience with post-operative monitoring of patients is required.
4. Customer service skills are required.
5. Computer skills necessary. 

SPECIAL POSITION REQUIREMENTS:
➢ Overtime may be required.
➢ Work rotation for Saturday is required.
➢ Hazards associated with infected animals, controlled substances, and possible exposure to
contagious diseases.
➢ Exposures to unpleasant odors and noises.
➢ Exposure to aggressive patients, bites, scratches, and animal wastes. 

PHYSICAL EFFORT:
While performing the duties of this job, the employee is frequently required to bend, stoop, and stand
for extended periods of time and is required to lift up to forty (40) pounds. Employees will be
expected to request assistance with lifting or carrying animals or materials over 40 pounds.
This job description in no way states or implies that these are the only duties to be performed by the
employee. Employees will be required to follow any other job-related instructions and to perform any
other job-related duties expected by the employee's supervisor, a Central Office team member, or any
doctor. 

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique
culture and individuality of each partner hospital while empowering the hospital teams in their care
for patients. One of our goals is to support our community of hospitals in creating sustainable,
fulfilling careers in a profession we love.