Lead Veterinary Technician

At Riverwalk Animal Hospital, we combine state-of-the-art medicine with the comforting, small town atmosphere. Our mission is to deliver exceptional veterinary care in a welcoming environment. Committed to personalized attention, we prioritize the unique needs of each pet. Our focus is on open communication, integrity, and compassion, all while staying up to date with the most recent research and developments in veterinary medicine.  

While we’re not open just yet, we’re thrilled to share a glimpse of what’s to come. Riverwalk is dedicated to providing a seamless blend of wellness and animal urgent care services. Our doors will be open seven days a week, with extended hours and walk-in availability.

To learn more about us view our website: Riverwalk Animal Hospital

At Riverwalk, we encompass a family-like environment for our staff, building each other up and showing our appreciation for everyone's contributions. Weekly meetings are held to keep the staff updated; as well as offering continuing education and team building exercises. We value every member of our team and acknowledge that our success is a joint effort. 

Job duties include, but are not limited to:

This is a working supervisory position responsible for the leadership and of the urgent care team under the mentorship of the Practice Manager. In addition to Veterinary Technician responsibilities, duties include, but are not limited to:

• Development and implementing of basic protocol and standard procedure training.
• Scheduling
• Conducting team meetings.
• Provide direction for efficient work flow.
• Assisting in staffing and coverage where needed
• Reviewing revenue reporting
• Mentoring technicians and assistants within the department
• Accurately handling and recording controlled drugs.
• Maintaining appropriate inventory.
• Working with urgent care veterinarians to develop protocols to improve patient care.
• Ensure accurate record keeping.
• Occasional marketing.
• Facility maintenance and safety.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training, mentorship and continuing development.

We’re looking for:

• A high work ethic and positive attitude team member
• Supervisory/leadership experience- preferred 
• Ability to arrive on-time and ready to work, reliable
• A minimum of 3-year experience, CVT/RVT/LVT a bonus
• Saturday and/or Sunday availability is required
• Exceptional customer service skills and ability to communicate precisely
• Interpret medical records and record client history accurately
• Knowledge in preventative care, surgical procedures, and hospital flow
• Ability to restrain pets in a low-stress and safe manner
• Proficient in sample collection to include blood samples, urine, fecal, and skin
• Ability to properly set-up and process laboratory samples and tests
• Proficient in positioning and capturing radiographs, positioning for dental radiographs are a plus
• Proficient in anesthesia and surgical monitoring
• A self-starter with the desire to continue to advance one’s knowledge and skillset
• Ability to receive in a professional manner constructive feedback to maintain hospital efficiency

SPECIAL WORKING CONDITIONS
+ Ability to sit or stand and work at a computer for long periods of time.
+ Ability to be confident around animals (i.e., dogs, cats)
+ Client needs and work volume may occasionally require more than 40 hours per week to complete essential duties of this job. This position may require special working hours, including working weekends, evenings and/or holidays.
+ Must have mental capacity and processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. 
+ Job requires sufficient ambulatory skills in order to perform required duties while working.
+ Ability to sit, stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate other equipment as required.
+ Hospital teammates are routinely exposed to a variety of animals that may bite, kick or scratch, and on occasion, may be exposed to anesthesia, radiation, biological or zoonotic hazards and/or medication/controlled substances.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin