Director of Information Technology
- $90,720 to $145,030 Yearly
- Vision , Medical , Dental , Life Insurance , Retirement
- Full-Time
An Exciting and Rewarding Career Opportunity
Southern Nevada Regional Housing Authority
Announcement Number
Job Title
24-019
Director of Information Technology
Number of Openings
Compensation (Depending on Experience, DOE)
1 or more (Full-Time, 7 AM to 6 PM, Mon-Thurs)
$90,720.24 (Step 1) - $145,029.66 (Step 20) annually
Opening Date
Closing Date
April 22, 2024
Applications are reviewed on a rolling basis.
May 18, 2024 (or until filled)
The closing date may be earlier based on the applications received.
To Apply and Required Documents
Conditions of Employment
This position is open to both internal and external applicants. Applicants should:
- Complete online an application - to apply click here
- Submit a cover letter and resume
Incomplete applications will not be considered.
Upon a conditional offer of employment, candidates must complete:
- Background investigation which may include:
(education, criminal history, credit, fingerprints, and DMV)
- Workplace drug testing (including marijuana*)
- Valid Nevada driver’s license and clean driving record
*As a federally-funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines.
Employee Benefits
Pay is only part of the generous total compensation package you receive while working for our premier agency. Employees enjoy a 3-day weekend; free parking, 2 weeks vacations (years 1 and 2); 13 sick days; 13 paid holidays, including your birthday; medical, dental, and vision insurance – 100% employer paid (employee only); health and dependent care flexible spending accounts; life and long-term disability insurance (employer paid); 457B Deferred Compensation Plan; Public Employee Retirement System (PERS) – 100% Employer Funded or Employee/Employee-Funded (50%/50%); Employee Assistance Program (EAP); and a host of voluntary employee benefits options. Student loan forgiveness is available to qualified individuals, pursuant to the Public Service Loan Forgiveness (PSLF) program.
Overview
The Southern Nevada Regional Housing Authority (SNVRHA) is currently recruiting for a Director of Information Technology to join our team. Through its public housing programs, SNRHA provides affordable housing to low- and moderate-income households. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online - www.snvrha.org.
For candidates relocating from out-of-state, more than its famous strip which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada also offers a family-friendly environment with wonderful neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow-skiing, boating, sightseeing, and more), professional sports, and world-class restaurants. Las Vegas is home to the University of Nevada, Las Vegas (UNLV) and a few hour’s drive to beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah. Nevada is among the most tax-friendly states in the U.S. with residents enjoying no state income tax, no county income tax, no inheritance tax, and lower property taxes.
Position Summary
Reporting to the Chief Administrative Officer, the Director of Information Technology serves as a member of SNRHA’s management team and is responsible for the management, strategy and execution of SNRHA’s IT infrastructure. This position is accountable for ensuring that technology solutions are incorporated into SNRHA’s overall operations and strategy.
Duties and Responsibilities
This announcement is a summary of typical job functions and not an exhaustive or comprehensive list of all duties and responsibilities. This position is accountable for performing the following duties and responsibilities, with or without reasonable accommodation. While this is intended to be an accurate reflection of the position posted, SNRHA reserves the right to modify or change the essential functions of the job based on business necessity.
- § Responsible for development, implementation, operation, monitoring, and evaluation of SNRHA’s technology programs.
- § Provides leadership for short-and long-range planning for all technology initiatives: innovation, vision, goals, program objectives/strategies/activities, infrastructure, staffing, training, evaluation, budgeting, and collaboration with others.
- § Responsible for maintaining technology operations to include systems administration, network management, telecommunications management, system and data security, system and data backup and emergency recovery plans.
- § Responsible for assuring data integrity and assisting staff in data access and utilization.
- § Provides leadership in identifying hardware and software needs and purchases, ensuring that they are consistent with the school system instructional technology plan and state technology guidelines.
- Provides planning, budgeting, leadership and supervision to the IT department, communicates current and projected needs, requirements and options during the budgeting process, and recommends acquisitions and updates.
- Coordinates long-range planning activities for SNRHA’s technology infrastructure, including information systems, computer networks, personal computers, video systems, and voice communication systems, etc.
- Evaluates and recommends vendor contracts for hardware, software, and technology related services as needed.
- Establishes standards for desktop computing, user support services and training.
- Directs IT support services and ensures a prompt, efficient, effective, and client friendly technical support operation.
- Develops information security guidelines and manages implementation, arranges for needed training and staff professional development, and recommends and drafts policy revisions where needed.
- Establishes standards for technology hardware, software, and communications protocols.
- Drafts, maintains, reviews, and upgrades SNRHA’s disaster recovery plan for information recovery services.
- Provide overall supervision and leadership over the Business Operation Manager.
- Assists the Business Operation Manager in developing objectives for the call center’s day-to-day activities
- Collect and analyze call-center statistics, and evaluate performance with key metrics (accuracy, call-waiting time, etc.).
- Support the relationship between SNRHA and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and SNRHA staff.
- Oversee the administration and maintenance of our tracking software.
- Oversee all help desk activities.
- Oversee troubleshooting, systems backups, archiving, and disaster recovery and provide expert support when necessary.
- Oversee the administration and maintenance of computer stations and software for company training programs and the Learning Centers and provide additional support if necessary.
- Oversee and monitor all telephone changes, including routing for seating assignments.
- Challenge others to develop as leaders while serving as a role model and mentor.
- Works collaboratively with other departments to efficiently implement technical installations and upgrades.
- Performs other job-related tasks as required and/or assigned.
This position is not eligible for participation in the collective bargaining unit (SEIU) representing certain Southern Nevada Regional Housing Authority employees.
Minimum Qualifications
Minimum qualifications are intended to identify applicants most likely to perform successfully. Applicants who meet minimum qualifications are not guaranteed an interview; however, they are further assessed in order to determine how well (s) they meet the minimum qualifications of the position and the immediate needs of the agency. Applicants should possess the following:
- Bachelor’s degree in Information Systems, Computer Science, or a closely related field.
- 5-7 years of progressively responsible experience managing computer information systems and infrastructures.
- 1-2 years of experience supervising staff in a technical environment.
- Excellent oral and written communication skills, enabling effective dialogue with both technical and non-technical audiences.
- Demonstrated proficiency with Microsoft Office Suite and industry-specific program software (e.g., Yardi).
Preferred Qualifications
Preferred qualifications are desired qualifications above and beyond minimum qualifications that demonstrate additional education, experience, training, or other credentials. Preference may be given to applicants who possess the following preferred qualifications:
- Advanced degree in Information Technology or Computer Science.
- Certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, etc.
- Previous public housing, public sector, social services or government agency experience.
Screening and Selection
Applicants who meet minimum qualifications may be further considered. Evaluation factors include but are not limited to: cover letter, resume, writing samples, pre-employment testing and assessments, panel interviews, references, and background investigation.
Reasonable Accommodation
If you require a reasonable accommodation to participate in our hiring process, contact the HR Department (702.477.3170).
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