BP Part-Time Convenience Store Team Member - Variable Shifts

Diversified Management Group

Buffalo, MN

Expired: April 18, 2024 Applications are no longer accepted.

Part-Time

Job Title: Convenience Store Team Member

Department: Convenience Store

Reports To: Convenience Store Manager

FLSA Status: Hourly

POSITION SUMMARY

The Convenience Store Team Member provides superior customer service in a welcoming and friendly atmosphere. This position is responsible for greeting customers, stocking and merchandising, taking customers' payment, and creating a positive energetic atmosphere for the customers.

CORE FUNCTIONS OF POSITION

Provides exceptional customer service
Welcomes customers to the store
Assists customers with items they are looking for and in the purchase of store merchandise
Verifies customer's age by asking for appropriate identification, in accordance with company policy and state/federal laws
Takes payment using POS system. Accurately rings up all sales and able to process cash and credit card purchases
Develops personal ongoing relationships with customers
Answers the telephone and assists callers using proper phone etiquette
Addresses customer concerns and resolves issues when a customer is not satisfied with the service or product received
Communicates and works cooperatively with Convenience Store Manager to maintain department standards
Ensures floors are clean and free of debris
Maintains proper housekeeping in the store by dusting shelves, cleaning windows, straightening displays, and keeping product clean and free from dust.
Stocks and organizes the store as needed. Assists with inventory and makes notations for management of any items in short supply
Assures that gas pumps are operating properly, calling for assistance when necessary
Participates in merchandising and displaying of all products
Works with Convenience Store Manager to carry out product resets and understand sales trends
Always makes the best use of time and resources; seeks ways to reduce costs
Prevents loss by knowing and complying with DMG's safety rules
Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps
Anticipates the impacts and risks of decisions and actions
Contributes to overall team readiness
Orders and displays signage to ensure all products are properly priced
In absence of Convenience Store Manager, checks and scans in vendor invoices to ensure the correct product is being received
Performs all other duties as assigned by the Convenience Store Manager

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to deal tactfully and effectively with customers and all team members
Possesses excellent time management skills and ability to handle multiple tasks
Good oral and written communication
Complete understanding of all safety requirements and company safety policies
Proper training and knowledge of the following equipment/procedures: cash register, box cutter, gas console equipment, and proper lifting techniques
Complete knowledge of all company security regulations and federal/state/local regulations relating to the sale of alcohol and/or tobacco products
Effective mathematical skills for proper money handling
Commitment to excellence in customer service and other DMG values

EDUCATION AND EXPERIENCE REQUIRED

3-6 months customer-service experience preferred
Prior experience with cash register and/or cash handling highly recommended

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Lifting and carrying up to 60 pounds on an occasional basis
Frequent stopping, bending, squatting, kneeling, walking, reaching turning, climbing stairs/ladders
Must be able to work at a fast pace
Regularly exposed to a cool, damp environment (coolers) as well as extreme hot temperatures (ovens, grills)