Systems Administrator

Job Classification: District Support

Reports to: Chief Information Officer

Work Schedule: Year-Round

General Description: Systems Administrator must be knowledgeable in software, hardware and networks. They must be critical thinkers and problem-solvers with great attention to detail. Since end user support and teamwork are important aspects of the role, excellent communication and people skills are required. They are responsible for ensuring that the computers and computer networks within Career Academy Network of Public Schools work efficiently and effectively, enabling staff to do their jobs without issue.

Bachelor’s Degree in a relevant field or substantial prior experience in technology positions and/or related training; or an equivalent combination of educational background and professional experience is required. Preference will be given to candidates with prior successful experience working in a school setting.

• Follows and maintains knowledge of all District policies and procedures.

• Maintain Active Directory and Office 365

• Troubleshoots software (e.g., server, local machines, anti-virus, user rights) and hardware (e.g. cables, switches and components) issues over the telephone and in person for students and staff District wide.

• Maintains network security to protect against viruses, hackers and other damages. Maintain confidentiality and integrity of electronic records.

• Serve as resource to staff in answering questions and assisting in effective utilization of District technology.

• Research solutions to technology problems including new hardware and software technologies to support educational mission.

• Assists in the planning, development, maintenance, and operation of District computers, and related hardware and software.

• Maintain inventory of District technology and equipment.

• Research new technologies and make recommendations for the purchase of network systems, utilities, and/or software as requested.

• Works collaboratively with District and building administrators to provide reliable service to staff and students. Comply with applicable District, state, local and federal laws, rules and regulations.

• Maintains records on the configuration, installation, warranty, licenses, and allocation of computer software, hardware, and/or network systems.

• Assists building staff and students in the appropriate and effective use of computer systems and software.

• Installs, maintains and repairs network equipment and software.

• Professionally represent the school and district in interactions with parents, community, staff, and students and resolve conflict professionally.

• Supports the onboarding of new employees by setting up their technology needs

• Other duties may be assigned as needed.

• The System Administrator allows supporting a diverse work environment with individuals and various platforms. You will have the opportunity to work on an enterprise-size network with various software packages that will give you a wealth of multiple experiences.

School Activities

• Systems admin is required to attend and/or participate in such other activities as directed by the Chief information officer such as: faculty meetings (before or after school hours), open houses, commencement exercises, chaperone student activities, provide guidance for students, participate on faculty committees, study and help resolve school problems.

Essential Skills and Abilities

• Ability to understand the awareness of and sensitivity to the needs of homeless and at-risk youth

• Competency in the administration and interpretation of academic ability testing

• Ability to use technology for documentation and preparation of professional materials

• Ability to teach and assist students in the use of computer applications

• Ability to communicate assessment results, in written and oral forms, to parents and professionals

• Ability to develop, implement, and evaluate behavior plans for use in general and special education settings

• Ability to prioritize tasks, allocate time, and maintain schedule flexibility