Patient Advocate Administrator

The Opportunity

H-Wave is seeking a Patient Advocate Administrator who has a background in customer service. This person is proactive, thinks ahead, is driven, reacts quickly, and has a demonstrated history of persistence in influencing others.

A day in the life of an H-Wave Patient Advocate Administrator consists of verifying information on Worker’s Compensation Insurance claims and prepare and fax out requests for Authorization.

The Company

H-Wave is the very best in drug-free pain relief and rehabilitation! Our team puts patient outcomes above all else, we treat customers and co-workers like family, and we’re passionate and “all-in” for what we get to do every day.

For over 40 years the H-Wave electronic stimulation device has been used to reduce medication usage, manage pain, and speed recovery from surgery or injury. We provide physicians in the VA, worker's compensation, auto insurance, and personal injury markets with a more effective drug-free alternative; which helps their patients live a better life, and improves the efficiency and success of physician offices with more satisfied patients.

The Job

• Contact Insurance companies to verify claim information i.e. patient name, date of injury, claim number, body parts, adjuster information, phone, fax, Utilization Review fax, and billing address.
• Learn State labor codes and guidelines.
• Ability to make a high volume of phone calls.
• Strong work ethic and self-starter.
• Effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• Must demonstrate a high degree of accuracy and be able to multi-task quickly and efficiently.

Benefits:

• Medical, Dental, Vision, and Life Insurance
• 401(k) matching up to 6%
• PTO
• Flexible Spending Account
• Pet Insurance

• High school Diploma or GED required.
• Ability to learn and navigate new software quickly.
• Must be proficient in Outlook and Microsoft Excel.
• Strong verbal and written communication skills.
• Analytical and Computer skills.
• Be a team player, work and communicate respectfully with other departments.
• Ability to read and interpret department documents when required.