Call Center Representative

Do you enjoy talking to people and helping solve their problems? Would you like an entry-level position where every day brings something different? If so, consider joining Home Furniture in Lafayette, LA as our new full-time Call Center Representative! Our fun and supportive team is looking for a friendly and outgoing person who can provide fantastic customer service. Does that sound like you?

When you join us, you earn $14.00/hour and receive incredible benefits and perks like:

• Medical, dental, and vision
• An HSA on certain medical plans
• Disability and life insurance plans
• Paid time off (PTO) and holiday pay
• A 401(k) with employer match
• LegalShield and Identity theft plans
• Employee Stock Ownership Plan (ESOP)
• Exclusive employee discount purchase program
• Employee Assistance Program (EAP)
• Comprehensive training program featuring workshops, seminars, and digital learning modules

Get ready to let your customer service skills shine! Apply to be our new Call Center Representative and play an essential role in our success.

SCHEDULE

You normally work Monday - Friday from 9:00 am - 5:00 pm.

YOUR DAY

As an entry-level Call Center Representative, you handle our phone lines and help ensure every customer has a positive experience with us. You maintain a cheerful attitude as you answer incoming phone calls, redirect them to the appropriate department, and respond to our customers' questions. Attentively, you inform our customers about our products and place orders when appropriate. You also help appease unhappy customers and figure out what we can do to solve the issue.

QUALIFICATIONS

• High school diploma or equivalent
• Excellent communication and interpersonal skills

While not required, experience in a customer service or call center position would be preferred.

OUR STORY

Home Furniture is a premier furniture and bedding retailer with its roots firmly planted in the heart of Louisiana. Established in 1945, we have a passion for helping people create beautiful, comfortable, and inviting living spaces, we have been serving customers throughout the state and beyond.

As a Top 100 Furniture Retailer, we foster a supportive and inclusive work environment. We believe in investing in our employees' growth and development while offering competitive compensation and a comprehensive benefits package. Working with us means being part of a passionate and dedicated team that is deeply committed to giving back to the community and actively participating in community outreach initiatives. Joining Home Furniture means being part of a reputable company with a strong presence in the market, offering stability, career growth, and a fulfilling work experience.

MAKE YOUR MOVE!

If you think this entry-level job is a fit for what you are looking for, great! Simply fill out our initial 3-minute application. We're excited to meet you and have you handling our phone lines!