Front End Manager

DO YOU LOVE WORKING FOR A LOCAL BUSINESS?
INSPIRE TO HELP YOUR COMMUNITY?
KNOW ABOUT LOCAL/ORGANIC FOOD AND GOODS?

Come and work with us! We’re hiring!

As the first retail food co-op in Alaska, located in the Golden Heart City_ FAIRBANKS, we don’t think like any other grocery. Our main goal is to make our community healthy, happy and prosperous.

This means we hire people who are:
• Customer service superstars
• Willing to learn every aspect of the natural food business
• Able to take personal responsibility for their work
• Interested in having fun while working hard

We offer rewarding careers, competitive wages, paid vacation and sick leave, paid holidays, paid training, life insurance, an Employee Assistance Wellness Program, and up to 25% employee discount, and more!

Come on in and visit our beautiful store located in a historic building!
526 Gaffney Rd. Ask customer service for more information today!

Contact: Amber Quesenberry, GM gm@coopmarket.org.

Feel free to visit our website for more information.
https://coopmarket.org/co-op

JOB DESCRIPTION

Front end Manager

Full- time, 40 hours

FLSA Status: Nonexempt

Reports to: General Manager

Position Summary

The Front End Manager is responsible for maintaining a comprehensive grocery selection that is well organized, dependably stocked, and meets the needs of the customer. The Front End Manager will ensure all associates receive proper training and supervision and will ensure correct ordering, receiving, unloading, storage, and rotation of merchandise and building of displays. This position is responsible and accountable for the successful operations of the grocery and front-end department that including meeting sales, margin goals, and labor budgets.

Responsibilities

Customer Service

• Provide prompt friendly customer service
• Greet and assist customers in a way that models exemplary conduct to other staff
• Assist customers with special orders and bulk pricing
• Set stocking priorities for staff to ensure shelves and coolers are fully stocked and rotated
• meet margin goals
• Maintain effective working relations with suppliers
• Inform the Operations manager of equipment repair and replacement needs
• Ensure that grocery department shelves, displays, aisles, and storage areas are in clean orderly condition, meeting health department and ADA standards
• Supervise work performance and conduct of front-end Department personnel, ensuring compliance with established policies and procedures, handling disciplinary actions
• Effectively run and understand all aspects of the Point-of-Sale system
• Reconcile daily sales and bank deposits, take deposits to the bank
• Model supportive and participatory leadership qualities promotes team building, and motivates staff to achieve goals
• Maintain an in-depth understanding of financial statements and labor budget as related to operations of the department
• Minimum of 3-5 years of retail management experience, in a retail setting
• Knowledge of current trends in the food industry and retail
• Excellent cashier and money handling skills
• Effective communication skills –listen well, gives clear instructions
• Capable of maintaining an inventory that best suits customer needs and anticipates seasonal sales
• Familiarity with POS systems
• Basic computer skills (Microsoft Word, Excel, internet ordering)
• Ability to manage multiple demands, ability to exert force, push, pull, lift to 20lbs
• Regular predictable attendance
• Capable of working independently and motivating self and others
• Capable of learning math skills required to understand financial statements and calculate margins

Merchandising

• Purchase items consistent with the ends and objectives of the Co-op
• Use product movement data and market analysis to assist in product selection
• Negotiate with suppliers for favorable prices, terms, quality, and delivery
• Set stocking priorities for staff to ensure shelves and coolers are fully stocked and rotated
• meet margin goals
• Maintain effective working relations with suppliers
• Inform Operations manager of equipment repair and replacement needs
• Ensure that grocery department shelves, displays, aisles, and storage areas are in clean orderly condition, meeting health department and ADA standards
• Supervise work performance and conduct of front-end Department personnel, ensuring compliance with established policies and procedures, handle disciplinary actions
• Effectively run and understand all aspects of the Point-of-Sale system
• Reconcile daily sales and bank deposits, take deposits to the bank
• Model supportive and participatory leadership qualities, promotes team building and motivates staff to achieve goals
• Maintain an in-depth understanding of financial statements and labor budget as related to operations of the department
• Minimum of 3-5 years of retail management experience, in a retail setting
• Knowledge of current trends in the food industry and retail
• Excellent cashier and money handling skills
• Effective communication skills –listens well, gives clear instructions
• Capable of maintaining an inventory that best suits customer needs and anticipates seasonal sales
• Familiarity with POS systems
• Basic computer skills (Microsoft Word, Excel, internet ordering)
• Ability to manage multiple demands, ability to exert force, push, pull, lift to 20lbs
• Regular predictable attendance
• Capable of working independently and motivating self and others
• Capable of learning math skills required to understand financial statements and calculate margins

MORE AVAILABLE IN OUR WEBSITE https://coopmarket.org/co-op/j...

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.