Operations Manager - SEA

McGee Air Services is looking for an experienced Operations Manager to join our Seattle-Tacoma (SeaTac) Operational Leadership Team.

The pay band for this role is $78,258 - $117,387

The Hiring Target for this role is $86,000 - $95,000

The Operations Manager provides day to day operational support to a team of Duty Managers and Operational Supervisors. This role will drive Operational Leadership around daily work functions as well as daily planning to include staffing, overtime, general operations and functional support to all operations teams. This role requires daily execution of plans and initiatives to ensure a safe workplace with stellar on-time and performance metrics.

The Benefits:

• Comprehensive Insurance Package
• 401K with Employer Match
• Paid Time Off (Combined Sick & Vacation Time)
• Travel Privileges
• Tuition Reimbursement Program
• Advancement Opportunities
• Quarterly Bonuses
• Recognition Programs, incentives, and career growth opportunities

KEY RESPONSIBILITIES

• Foster and maintain a culture where the safety of our team members and customers is always our number one priority.
• Lead a team of duty managers and operational supervisors to include coaching, mentoring, and supporting individual development
• Monitor, assess and report on operational performance as needed and drive ongoing improvement initiatives
• Proactively identify potential threats to performance, safety compliance and staffing and implement mitigation
• Develop and maintain ongoing partnerships with the Port, TSA, FAA and other airline vendors
• Investigate and report on daily operational performance metrics, and helps to develop and implement mitigation plan(s)
• Recognize and celebrate individual and team performance
• Foster an inclusive, engaging and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride at all times
• Perform additional duties as required for success of the business.

QUALIFICATIONS

• Bachelor's degree preferred
• Three (3) years of hands-on leadership experience, including experience leading large groups of team members in a fast-paced, service-focused environment required
• Three (3) years of airline experience with proven skills in station operations, including one of the following areas: passenger service, cargo handling, fleet service, or ground operations preferred
• Excellent communication and interpersonal skills
• Professional work ethic and demonstrated ability to work with all work groups while addressing people courageously, directly and candidly
• Able to lead and successfully communicate with a diverse workgroup and other internal departments
• Ability to juggle multiple tasks in a fast-paced environment
• Ability to work with and maintain confidential information
• Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting
• Flexibility to work varied shifts, weekends, and holidays

REQUIREMENTS

• High school diploma or equivalent required
• At least 18 years of age
• Authorized to work in the U.S.

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company