Shop Foreman

Location: Miami - Dept.: Industrial Division ServiceShop Foreman (Forklifts/Boom Lifts/Scissor Lifts)

South Florida Caterpillar dealer seeking a well-diverse individual with experience in a supervisor role to help supervise and coordinate activities of the Shop individuals engaged in repairing and maintaining the Industrial equipment line.

Responsibilities: Communicate with customers to determine repair needs, open work orders using specific coding and based on customer needs, schedule all work and prioritize accordingly, prepare quotations when necessary, assist Technicians when ordering parts, follow up with customers during and after repairs, assign jobs to Technicians, review work orders, assist in diagnosing malfunctions in machinery and equipment, establish or adjust work procedures to meet production schedules, suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew. Review work orders and invoices once repairs have been completed.

Qualifications: Must have computer knowledge and help manage phones for a busy service area.

Mechanically inclined helpful.

Have excellent interpersonal skills to work well with customers and employees.

Speak clearly and persuasively in positive or negative situations.

Be a high school graduate.

Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company safety manuals and as directed in the employee handbook.

Apply Today and Help Lead Our Service Team Tomorrow.