Care Specialist , RN

Headquartered in Salt Lake City, Utah, SILAC Insurance Company is one of the fastest growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry leading annuity products that helps individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering best-in-class service to agents & business partners, and propelling the success of our employees.

With a fast-growing team of more than 300 employees, we are committed to remain adaptable, innovative, and trustworthy for our clients, agents, and employees.

We hold true to our core values: Adaptability & Continuous Improvement, Transparency & Trust, Honesty & Integrity, Teamwork & Collaboration, and Gratitude & Compassion. At SILAC Insurance Company, we welcome and encourage diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.

Since 2016, we have received numerous regional and national awards for our products, business, and workplace culture. To name a few: Regional Top Workplace Award for 2016, 2017, 2020, & 2021. National Top Workplace Award for 2022. Top Workplace in Compensation & Benefits, Leadership, & Finance Industry. WINK 2019 Trailblazer Award. S&P Global Market Intelligence 2020 - 3rd Fastest Growing Life Insurance Company.

If you are interested in joining the SILAC Insurance Company team but do not see an opportunity that you'd like to apply to, please send us your resume. We will keep your information on file and will reach out if we find a match.

Starting Pay Rate: $30.00
Full Time or Part Time: Full Time
Standard Hours Per Week: Monday - Friday, 40 hours/week
Work Schedule: Shift starts between 6:30 AM and 8:30 AM MT
Schedule Type: Hybrid, Remote

SILAC Insurance Company provide an extensive variety of benefits that includes: Medical, Dental, Vision, Health/Flexible Savings Account, 401(k) & ROTH, Pet Insurance, Parental Leave, Paid Time off, 10 Paid Holidays, Birthday Pay, Paid Volunteer Time, Employee Assistance Program, and Tuition Reimbursement. Please inquire about more information about other benefits and perk offerings.

Responsibilities:

As a Care Coordinator, you will conduct reviews of care plans, assessments, and other various medical records against policy language to determine eligibility for Long Term Care (LTC) claims. Once eligibility is determined, you will develop individualized, cost-effective care plans as a guide for caregivers and as a tool for SILAC's care management. You will also be responsible for signing Chronically Ill Certifications for all tax-qualified policies on claim at least annually.

This role requires thorough research skills, attention to detail, handling of sensitive health and personal information, as well as the ability to communicate complex information in an easy-to-understand manner.

Some administrative duties are intertwined in the role of a Care Coordinator. These duties may include research and resolutions of situations that vary in nature. SILAC provides ongoing training to enhance the knowledge and accuracy in responding to inquiries of diverse complexity.

SILAC is looking for a detail-oriented individual that possess the technical know-how to review Long Term Care claim requests to determine eligibility and manage cost-effective care planning for our policy owners.

Requirements:

• 1-year experience in care management or 2 years clinical experience (preferably with geriatric clients) assessing, planning, and coordinating care.
• Bachelor of Science in Nursing, and licensed as a Registered Nurse (RN), Licensed Practical Nurse (LPN), or Licensed Clinical Social Worker (LCSW), or other similar licensure or degree.
• Ability to accurately assess policy owner needs and create individualized care plans.
• Experience in communicating professionally, patiently, and clearly in speech and in writing.
• Ability to research and logically consider details from many sources, and to bring them together to support a conclusion.
• Demonstrate an understanding of the relationship between insurance claims paid by SILAC and rates charged.
• Experience using PC applications such as MS Word, Excel, Teams, and Outlook.
• Detail-oriented with the ability to complete tasks correctly and in a timely manner.
• Ability to work independently and effectively deal with stress caused by workload and time deadlines.

At SILAC Insurance Company, our core values are not just a requirement, they are a standard by which we live by. These values are incorporated every day, whether we are discussing ideas for new projects and procedures, finding a resolution for a customer's problem, or recruiting new talent. It is just one of the many things that make SILAC Insurance Company a Top Workplace.

We celebrate a diverse and inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace and strives to be a place where every employee feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.