Service Technician

· Be courteous, neat, clean, and in uniform at all times.

· Complete necessary repairs and maintenance in a professional & profitable manner.

· Ask for help if a problem cannot be found within a reasonable length of time (usually one (1) hour for residential, two (2) hours for commercial) after arrival.

· Adhere to proper procedures in the use of paperwork (time cards, work orders, return material tags, etc.) and electronic devices. Fill out paperwork for both service and Preventive maintenance before leaving the job. Turn in paperwork to the Commercial Service delivery courier.

· Maintain service truck inventory according to the standard service truck inventory list.

· Update Salesforce of parts needed for completion of a job.

· Maintain vehicle organization & appearance, both inside and out on a weekly basis. Report any mechanical problems to the vehicle maintenance coordinator.

· Maintain and protect company assigned tools and report any deficiencies to the Commercial Service Manager or CSC.

· Coordinate with the Commercial Service Manager or CSC in matters that may be beyond authority or ability to handle.

· Available for after-hours emergency service and the on-call schedule.

· Follow EPA and company CFI policies.

· Perform other duties as assigned.

· High school diploma.

· Trade School or equivalent.

· Complete a minimum of 30 hours continuing education annually.

· Minimum Type I and II C.F.C. certification.

· N.A.T.E. certified for Core, preferred Specialty as well.