Network Administrator / Information Technology Manager - MSP, MSSP

Are you passionate about upholding consistency with contemporary standards? Does the idea of managing just one network or a company's IT systems seem too confining, leaving you craving a greater challenge? Consider joining our team, where you could manage the networks of 10-15 small businesses. This role offers the chance to dive into the details, spot recurring problems, and spearhead their resolution. Take on this challenge and contribute meaningfully with predictiveIT!

OVERVIEW

predictiveIT is in search of a driven, independent, and committed IT professional to assume the position of IT Manager in a hybrid (remote/onsite) setting. The primary duty is to serve as the principal outsourced network admin for a range of small-to-medium-sized networks in the Tampa Bay area. Seize this opportunity to drive significant change across multiple businesses!

The goal of this position is to bring the technology infrastructures of your assigned accounts up to par with the highest industry standards. Your duties include performing best practice assessments, managing installations and upgrades, providing advanced on-site support, and conducting routine system maintenance.

This hybrid position allows for the option to work remotely on Mondays and Fridays, assuming no on-site customer obligations are pending, following the successful completion of an initial 90-day tenure.

QUALIFICATIONS

Candidates should ideally possess the following qualifications:

1. Educational Background: A bachelor’s degree in computer science, Information Technology, or a related field is typically required. We may accept equivalent work experience instead of a degree.

2. Experience: Hands-on experience with network architecture, implementation, and troubleshooting. This includes familiarity with network hardware (routers, switches, etc.), protocols, and software.

3. Technical Skills: Proficiency in areas such as server virtualization, Windows-based server configuration (domain controller, DHCP, DNS, file servers), Cisco switches, ASA and Meraki, cloud applications, and infrastructure services.

OTHER QUALIFICATIONS

1. Certifications: Certifications like Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator Associate, CompTIA Network+, or VMware Certified Professional - Network Virtualization (VCP-NV)

2. Soft Skills: Strong problem-solving abilities, excellent communication skills, and the capacity to work well in a team are essential. Network administrators often need to explain complex information in a way that non-technical staff can understand.

3. Continual Learning: The IT field is constantly evolving, so a commitment to ongoing learning and adaptation to new technologies and standards is important.

ADDITIONAL SKILLS

• Healthcare Knowledge: Familiarity with healthcare industry standards, including HIPAA.
• Analytical Acumen: Strong analytical skills for problem-solving and decision-making.
• Effective Communication: Excellent verbal and written communication skills, along with polished presentation abilities.
• Process Improvement: Ability to understand intricate processes and contribute to process enhancements.
• Interpersonal Skills: Easily builds rapport and trust with colleagues and stakeholders.
• Collaboration: Proficient at working collaboratively across cross-functional departments.
• Organization and Multitasking: Well-organized with the ability to handle multiple tasks efficiently.