Head Teller- Rockland, MA

Head Teller- Rockland

Rockland Federal Credit Union is looking for an outgoing, friendly, service-focused leader to join our team in Rockland. If you enjoy working with people and have teller experience, this could be the position for you!

About RFCU

At RFCU, we are committed to member service. Our Rockland branch has been a fixture of the community for over 60 years. We know that our success relies on our dedicated employees and their commitment to our members. With 8 branch locations and over 11 back-office departments, career growth potential is unlimited.

A day in the life as a Head Teller

Working on our Rockland teller line will put you face-to-face with our members. In addition to providing support to the teller line, supervisory tasks are also included within the Head Teller role. As a first point of contact, you'll have the opportunity to develop relationships with the members and they will come to trust you. Head Tellers monitor Currency Transaction Reporting to ensure compliance with the Bank Secrecy Act. A Head Teller will take on advanced tasks such as balancing the branch each day, including the vault, ATM, and coin machines. As a Head Teller, you may assist with coverage at other area branches as needed. It's a great way to get to know co-workers you may otherwise never meet! At RFCU we pride ourselves in setting you up for success with on-the-job training and an introductory period for plenty of feedback and coaching.

The Head Teller position requires a high school diploma or equivalent, two years of teller experience, current knowledge of financial products/services and ability to engage members in discussing their financial needs. Demonstrated supervisory/leadership skills. Strong communication and accuracy skills. Positive/professional demeanor. Effective in a fast-paced environment. Proficiency with PC and financial software systems. Able to lift up to 50 pounds and stand for long periods.

Work Schedule and Benefits

As a Head Teller, you will work a 40-hour, full-time schedule that includes extended hours on Thursday and Friday, and a half-day every other Saturday. Here's a sample schedule:

Week 1 Week 2

Monday 7:30am - 4:30pm 8:30am - 5:00pm

Tuesday 7:30am - 5:00pm 8:30am - 5:00pm

Wednesday OFF 8:00am - 4:30pm

Thursday 7:30am - 4:00pm 10:00am - 6:30pm

Friday 8:00am - 6:00pm 7:30am - 4:00pm

Saturday 7:30am - 1:30pm OFF

RFCU offers a full benefit package offering coverage the first day of employment, including Blue Cross Blue Shield medical benefits, dental benefits, 401k with company match and profit sharing potential, flexible health and dependent care plans and life, AD&D and LTD insurances. We also offer a generous and flexible tuition reimbursement program. PTO is offered to assist our employees in taking care and relaxing with family and friends.

Are you ready to apply?

If this sounds like what you are looking for then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.

Apply today and join our team!

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.