Service Technician- Legacy Flats Apartments, San Antonio, TX

JOB SUMMARY: Under the direction of the Maintenance Supervisor, responsible for the overall maintenance of the property and all areas related to the daily maintenance of the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by PEM Real Estate Group.

• Responsible for the prompt and efficient preparation of vacant units for occupancy and completion of service repairs as requested by residents.
• Perform necessary repairs and maintenance of the community grounds, common areas, and parking lots to ensure proper upkeep and mitigate any deferred maintenance and/or life-safety issues.
• Perform the regular maintenance of pools, hot tubs, playgrounds, fitness equipment, fountains and other common area amenities.
• Perform daily trash collection, exterior light checks, landscape maintenance, custodial work, snow removal and AM/PM lock-up of amenities as needed.
• Maintain adequate knowledge of and comply with OSHA (Occupational Safety & Health Act) standards and Company safety policies at all times.
• Perform and record preventative maintenance as designated by the Company; Perform scheduled maintenance on all equipment based on the manufacturer’s recommendations and operating manuals.
• Participate in and ensure punctual response to on-call emergencies for evening, weekend and holiday coverage.
• Perform repairs made to appliances, fixtures, switches, outlets, circuits, thermostats, furnaces, air conditioners, and other electrical systems and components.
• Perform repairs such as replacing fittings, fixtures, disposals and appliances, clearing stoppages, repairing connections and other plumbing-related items.
• Perform repairs made to apartments such as replacing and texturing drywall, painting, installing and repairing blinds, flooring and screen doors, installing tile, grout and caulking, replacing and re-keying locks, hinges and knobs, and other interior maintenance items.
• Perform repairs made to concrete, masonry, roofs, fencing, asphalt, sprinkler systems, carports, garages, steps, and other exterior maintenance items.
• Perform carpentry work such as fitting doors, door jambs and windows, replacing and building shelves, cabinet drawers and doors, installing countertops, and other carpentry-related items.
• Responsible for the supply, inventory and upkeep of all personal tools in order to adequately perform the required tasks of the position, as well as the care, maintenance and inventory of all supplies and equipment owned by the community.
• Properly care for and wear the required property uniform and safety equipment at all times, care for and clean work area, tools and equipment on a regular basis.
• Respond to all resident requests and concerns in an efficient and courteous manner.
• Maintain a positive attitude, professional appearance and courteous disposition at all times.
• Promptly report any unusual or extraordinary circumstances regarding residents, personnel or the community to the Property Manager.
• Fully understand and comply with all Company policies and procedures.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following.

Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Customer Service: Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Continuous Learning: Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.

Planning & Organization: Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving: Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Teamwork: Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Use of Technology: Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE: High School Diploma/GED

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, service requests, operating and maintenance instructions, and procedure manuals.

INTERPERSONAL SKILLS: Ability to understand and deal effectively with resident, vendor or personnel concerns or issues according to Company policy regardless of attitude, behavior or tone of the individual.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES AND LICENSES:

HVAC and CPO certification required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; to use the hands; and reach with hands and arms. The employee frequently is required to walk, climb or balance, and talk or hear. The employee is frequently required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 70 pounds and, on rare occasions, move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside ambient temperatures, including excessive heat, cold and precipitation. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock.

Experience:

• plumbing: 1 year (Preferred)
• electrical: 1 year (Preferred)
• HVAC Certification
• Certified Pool Operator

Please include your contact information on your resume.

Additional Requirements

• Candidates must be willing to work weekends and be on-call 1-2 times per month.
• Pay will be based on experience, property size and certifications.
• Benefits are based on full time employment