operations director for multiple The UPS store locations

The ups store

Wilmington, NC

$45,000 to $55,000 Yearly (plus commission)
Medical , Life Insurance , Retirement
Full-Time

Job Description

Company Description

Hester Group owns and operates five The UPS store locations. Stores are located in Leland, Wilmington, Goldsboro, Cary, and Carrboro. There are two primary area operations positions. One in the triangle and one in Wilmington area. Both area operations leaders will also travel to Goldsboro (Company vehicle provided). Area operations positions also require the availability to travel to any store in the company. A company vehicle is provided and per diem for day travel. On occasion, overnight travel is required.

As a locally owned and operated company, Area operations work closely with the owner. Hester Group strives to put leaders in a position to control thier own destiny. Leaders take an active role in strategizing marketing, in store training, operations, and product offerings. Leaders have a base pay with a signifitant bonus based on results.

Hester Group also strives to create a company that provides work life balance. Operations director typically have a 45 hour week with only occassional weekends. The UPS store typically closes at a reasonalble hour which limits night time work as well.

Role Description

This is a full-time on-site role as an Area Operations Manager for The UPS Store located in the Greater Wilmington Area (and Goldsboro). The Area Operations Manager is responsible for overseeing day-to-day operations of multiple store locations, managing staff, ensuring efficient service delivery, maintaining inventory levels, implementing company policies and procedures, and providing exceptional customer service.

Qualifications

Strong leadership and management skills
Experience in operations management
Excellent organizational and problem-solving abilities
Customer service-oriented mindset
Effective communication and interpersonal skills
Proficiency in financial analysis and budgeting
Knowledge of inventory management
Ability to work under pressure and meet deadlines
Attention to detail and accuracy
Prior experience in the retail industry is a plus
Bachelor's degree prefered in business administration and/or a related field or experience managing multiple retial locations

Company Description

Hester Development owns a number of the UPS store both locally and across the state. Our organization is committed to developing our print and shipping business as a regional leader. We offer continuous opportunities for learning and growth. Motivated individuals can directly impact their earnings through our commission program. Our goal is to a have a team of committed individuals who are growing their careers with The UPS Store. Our benefits and pay scale have continued to improve annually over the past dozen plus years. As our company grows, our employees also have the opportunity to achieve their professional aspirations. Every member of our team is highly valued and respected. Join us at Hester Development - The UPS store organization.