Critical Facilities Maintenance Technician

Military, Veterans, & MilSpouses Are Highly Encouraged to Apply

Critical Facilities Maintenance Technician

On-Site: Pheonix, AZ

Salary $58,000 - $72,800

About This Role:

Under the direction of the Facility Manager, this position plays a crucial role in our customer-first approach. It requires hands-on experience in general facility maintenance and troubleshooting techniques. Your work may include general building repairs, patching/painting of various surfaces, and the potential to assist with the installation, repair, and maintenance of critical and non-critical mechanical and/or electrical machinery located in the interior and exterior of the building. Because this position comes with the possibility of internal advancement, basic knowledge of electrical and/or mechanical systems is preferred. The candidate must demonstrate the ability to communicate effectively, professionally, tactfully, and courteously under any circumstances.

DUTIES AND RESPONSIBILITIES (to include, but not limited to):

• Under supervision, assist with the maintenance of multiple mechanical areas, including components within the HVAC system, plumbing installation/maintenance, generator operations, fire detection and suppression, life safety, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, and CCTV).
• Maintain and monitor electronic work-order ticketing system(s) to perform and track all preventive, predictive, and corrective maintenance within the Data Center campus.
• Inspect buildings, lighting systems, grounds, and equipment to ensure safe, well-maintained conditions and identify hazards, defects, and the need for adjustment or repair.
• May perform minor electrical troubleshooting and repairs; replace light bulbs, ballasts, and fuses (depending on experience).
• Identify and perform basic service and repair on plumbing fixtures; open clogged lines and drains.
• Operate machinery, equipment, and tools, including saws, routers, drills, sanders, planers, drill presses, and hand tools.
• Monitor building conditions and tour property periodically during scheduled shifts.
• Maintain inventory of tools, supplies, and equipment; recommend tools, supplies, and equipment for purchase.
• Assist with moving, loading, unloading, and storing supplies, furniture, and equipment.
• Adjusting hours (including occasional overtime) and/or scheduled days (including occasional weekend work) may be required.

You must have:

• High school diploma or GED and a minimum of 2-5 years of working experience
• Able to work 40 hours plus occasional overtime.
• Computer skills required: MS Office

You would stand out if:

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Diversity—Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
• Dependability—Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation—Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement—Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions.
• Problem-Solving—Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work promptly; Strives to increase productivity; Works quickly.
• Safety and Security—Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Teamwork—Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above one's own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

PHYSICAL REQUIREMENTS:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential tasks of this job.)

• Frequently required to stand
• Frequently required to walk
• Frequently required to talk and hear
• Occasionally required to sit.
• Frequently must squat, stoop, or kneel, reach above the head and reach forward
• Daily uses hand strength to grasp tools, supplies, and equipment.
• Occasionally climbs ladders.
• Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.
• Occasional exposure to wet and/or humid conditions (non-weather)
• Continually work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Occasional exposure to outside weather conditions
• Occasional exposure to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually moderate

The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

This equal-opportunity employer embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

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