Case Manager - Penn South Program for Seniors

GENERAL RESPONSIBILITIES:

Under the direction of the Program Director (Penn South Program for Seniors Dementia Program) and Social Work Supervisor the Case Manager performs a full range of supportive client services.

SPECIFIC DUTIES AND RESPONSIBILITIES: 

• Assists with program space setup for group activities, which involves the setup and breakdown of tables/ chairs, activity supplies, etc.

• Greets program participants, assisting with items such as jackets or umbrellas, and acclimates them to the program space.

• Encourages socialization by introducing activities to reduce isolation including conversation and companionship.

• Monitors and observes clients’ appearance, mental status, behavior, mood, etc. and notifies the Program Director of any significant changes.

• Assists the Program Director, Consultants, and Volunteers in implementation of program activities.

• Participates in case conferences and family meetings as necessary.

• Inputs and updates client information in the program's database.

• Performs other related tasks as requested or assigned.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Provision of In-Home and In-Office Assessment of the social and emotional needs of the older adult client and his family, utilizing prescribed standardized assessment instruments (i.e. PHQ-9, NSI); securing, where appropriate, the assistance of other social work and/or other professional consultants.

• The development and implementation of a written case plan for the provision of the full range of social services for the older adult client(s) and family, including:

  • Individual and family counseling and guidance in the resolution of problems of the client(s) and family.

  • Provision of appropriate information to clients and collaterals regarding the normal physical, social and psychological development of individuals, challenges to functioning presented by conditions of impairment, disease, social stresses and dysfunction; and ways of coping and preserving individual functioning and autonomy.

  • Provision of specific information about health, welfare, education and recreation services available to serve the older client.

  • Screening of client eligibility, application for, and advocacy in securing benefits and entitlements.

  • Arrangement for direct provision of services such as transportation, homecare services, meals on wheels, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc.

  • Evaluation of clients' capacity to manage their own affairs and protect themselves from financial exploitation. Assistance in securing needed and legitimate financial management or guardianship arrangements. Disbursement of monies as issued through JASA relief funds or client financial management services, to secure needed goods and services for older clients.

  • Referral and cooperative relationships with other community agencies, to meet the needs of clients.

• Ongoing reassessment of client need, monitoring of service efficacy, and appropriate revision of the case plan

• Informing supervisors of situations of crisis or circumstances where the worker requires further guidance.

• Conducts group counseling, community education and caregiver support group

• Participates in training and unit meetings.

• Completes required case records, reports and statistics, utilizing computers, if so required.

• Performs such other duties as assigned, including but not limited to coordination of the program’s money management services and/or group facilitation.
   

QUALIFICATIONS:

• Graduate of an Accredited College or University with BSW or BA/BS degree, or equivalent.

• Good writing/record keeping skills.

• Ability to read, write, speak, understand English.

• Must be computer literate, including ability to learn and use program-specific software.

• Ability to travel to clients' homes using mass transit and to negotiate any steps and barriers in clients' residences.

• Knowledge of Spanish may be helpful.

• Understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and families.

• Willingness to work with cognitively impaired older adults.

• Ability to up to 30-35 lbs., and stand for long periods of time.

• Computer-literacy, with ability to learn program-specific software. Should be conversant with current Microsoft and Google Workspace applications.

• Ability to follow up and perform duties in accordance with the agency's Code of Conduct and Standard of Practice, tact and courtesy, integrity, and good judgment.

SUBJECT TO REVIEW FOR PURPOSES OF ADAAA

JASA IS COMMITTED TO EQUAL OPPORTUNITY EMPLOYMENT