Event Sales & Operations Administrator

Aioli Gourmet Burgers and Catering

Phoenix, AZ

Expired: over a month ago Applications are no longer accepted.

$45,000 to $50,000 Yearly
Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

We are seeking an Event Sales & Operations Administrator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Schedule-Manage, Coordinate with Managers, Print & Email Staff
Onboarding New Staff/Exit Process of Staff
Coordinate Job Postings, Interviews, Job Offers
Attaining Final Payments for Events, Distributing Tips to Staff, Recording Event Recap's
Cross Trained in All HR and Accounts Receivable/Payable Tasks
Cross Trained in All Event & Culinary Admin Position Tasks
Additional Detailed Job Tasks will be assigned as training is completed to relieve the current admins.
Confirm Events
Attain Deposits and Signatures
Print all Banquet Event Orders and Reprints Daily
Work closely with Sales Director and Sales Managers to ensure the success of our department and client experience

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

More details will be shared during the interview process.

Company Description

Our story is simple. We are two life-long friends who had one goal in mind: to create a quality product and bring it to hungry people throughout the valley. Aioli Burger started with one food truck in Phoenix, grew into three tucks, became a full catering company, and now we have 2 brick and mortar burger joint locations. When it came to choosing our first restaurant location it was an easy decision. Let’s go back to where it all started: the neighborhood where we grew up, right there on 32nd Street and Shea.