Safety Security Officer

JOB TITLE: Safety Security Officer

DEPARTMENT: Housing and Services

FLSA: Non-Exempt

REPORT: Shift Supervisor

LOCATION: Rego Park, NY

SALARY: $19.65 hourly

SUMMARY:

This position is responsible for ensuring the safety and providing operational support within the family homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility.

DUTIES & RESPONSIBILITIES:

• Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
• Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site.
• Perform Crisis intervention to de-escalate potential crisis situations and document all such situations and interventions.
• Provide operational support to the social services department.
• Perform property pack-up for clients not returning to the facility
• Log client property that is packed up.
• Secure and log important client electrical equipment along with important client identifications
• Make hourly rounds throughout the entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Complete logs, incident reports, and all other required documentation.
• Make calls to police, fire department, and other first responders as directed.
• Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention/detection alarm notification system.
• Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

High school diploma or GED and prior security experience are required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate. Fire Guard License for Shelters preferred. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. Comfortable working on the computer. CARES knowledge is a plus.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.