Emergency Services Dispatcher

Unified Strategic Resources

Cutler, ME

Full-Time

Job Description

DUTIES

You will receive emergency and non-emergency requests by telephone, mobile radio, mobile data computers, or automatic alarms.
You will obtain essential information and independently determine the correct emergency response units to dispatch and services to be rendered in accordance with established guidelines.
You will communicate via radio with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander
You will monitor surrounding area frequencies for requests for mutual aid in accordance with local agreements, DOD/Navy regulations, and Federal Law.
You will perform personnel background inquiries and examinations, review/update internal policies, operating procedures, and systems manuals, and occasionally provide orientation and training to other dispatchers

Requirements

CONDITIONS OF EMPLOYMENT

Must be a US Citizen.
Must be determined suitable for federal employment.
Must participate in the direct deposit pay program.
New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
Males born after 12-31-59 must be registered for Selective Service.
Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
This is a bargaining unit position.
This position is considered Key/Non-Combat Essential. You will be required to provide immediate and continuing support of the expeditionary requirements in other than combat or combat support situations. .
You will be required to successfully complete a pre-appointment physical examination.

QUALIFICATIONS

For the GS-07 level:

Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; 3) Disseminating information from incoming callers during emergency situations; and 4) Effectively carrying out several tasks at the same time such as operating radios, telephones, and typing while efficiently communicating with the public, police, fire, and/or medical personnel.

For the GS-06 level:

Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

EDUCATION

This job does not have an education qualification requirement.

ADDITIONAL INFORMATION

This position is covered by the Department of Defense Priority Placement Program.
Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.
A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.
Vacancies filled from this announcement may be filled at any grade level listed.
If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.
This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours or rotating shifts may be required.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
The employee may be subject to verbal abuse during telephone conversations with members of the general public.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Specific benefits offered will vary with hiring Agency.