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Emergency Dispatch Jobs (NOW HIRING)

EMERGYCARE INC

Emergency Dispatch Operator

Erie, PA

Nature and Scope This position is fully responsible for receiving, evaluating, processing and dispatching emergency and non-emergency calls for assistance from the general public and other public ...

D-H Lebanon-MHMH

Emergency Dispatch Operator

Lebanon, NH · On-site

$17 - $26.35/hr

Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations. * Performs other ...

Dartmouth Health

Emergency Dispatch Operator

Lebanon, NH · On-site

$17 - $26.35/hr

Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations. * Performs other ...

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Emergency Dispatch information

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$26.5K

$48.1K

$67.5K

How much do emergency dispatch jobs pay per year?

As of Jun 6, 2026, the average yearly pay for emergency dispatch in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Emergency Dispatchers, and how can new hires prepare for them?

Emergency Dispatchers often face high-pressure situations where quick thinking and clear communication are essential. Common challenges include managing multiple calls simultaneously, handling stressful or emotionally charged conversations, and maintaining accuracy under pressure. New hires can prepare by practicing active listening, developing strong multitasking skills, and familiarizing themselves with dispatch protocols and technology. Ongoing training and support from experienced team members are also key to building confidence and resilience in this critical role.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or maritime dispatchers, or emergency services like air ambulance dispatchers, which require advanced certifications and experience. These roles typically offer higher salaries due to the complexity and responsibility involved, with some positions exceeding $70,000 annually depending on location and sector.

What are the key skills and qualifications needed to thrive as an Emergency Dispatcher, and why are they important?

To thrive as an Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and familiarity with emergency protocols, typically supported by a high school diploma or equivalent and specialized dispatcher training. Proficiency with computer-aided dispatch (CAD) systems, radio equipment, and emergency response software is essential. Exceptional listening, emotional resilience, and the ability to remain calm during crises are crucial soft skills. These capabilities are vital to ensure timely, accurate responses and to support both callers and first responders in high-stress situations.

What is the difference between Emergency Dispatch vs Emergency Dispatcher?

AspectEmergency DispatchEmergency Dispatcher
CredentialsCPR certification, communication trainingCPR certification, communication training
Work EnvironmentCall centers, emergency response centersCall centers, emergency response centers
Industry UsageUsed to describe the process or roleRefers to the individual performing the role
Common Search IntentUnderstanding the role or processJob opportunities, responsibilities

Emergency Dispatch refers to the process or system of coordinating emergency responses, while Emergency Dispatcher is the person who performs this role. Both share similar credentials and work environments, but the term 'Emergency Dispatch' emphasizes the function, whereas 'Emergency Dispatcher' refers to the individual executing the duties.

What are emergency dispatchers?

Emergency dispatchers, also known as 911 operators, are professionals who receive emergency calls and quickly coordinate the appropriate response from police, fire, or medical services. They use specialized communication systems to gather critical information, provide instructions to callers, and dispatch emergency personnel to the scene. Dispatchers play a vital role in ensuring public safety by acting as the first point of contact during emergencies. They must remain calm under pressure, communicate clearly, and make fast, accurate decisions to save lives.
More about Emergency Dispatch jobs
What cities are hiring for Emergency Dispatch jobs? Cities with the most Emergency Dispatch job openings:
What states have the most Emergency Dispatch jobs? States with the most job openings for Emergency Dispatch jobs include:
Emergency Dispatch jobs near you
Infographic showing various Emergency Dispatch job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 46% Full Time, 48% Part Time, and 3% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $48,097 per year, or $23.1 per hour.
Emergency Dispatch Operator

Emergency Dispatch Operator

Johnson Controls

Kansas City, MO • On-site

$16/hr

Full-time

Posted 6 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 386 frontline employees who took The Breakroom Quiz

129th of 515 rated manufacturers

Job description

Job Description
Customer Service Agents and/or Dispatchers Needed:

Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation.

What you will do

  • Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.

  • You will learn about the dispatch operator role and standard operating procedures through our paid training course.
  • Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
  • Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps.
How you will do itAs an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator.You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year!What we look forRequired
  • Must be 18 years old
  • Multiple shifts available
  • Minimum of six (6) months of customer service experience; one year or more call center experience preferred
Preferred
  • High school diploma or GED preferred
  • Excellent communication skills
  • Able to type between 20 - 25 wpm
  • Basic knowledge of computer applications
  • Ability to work efficiently under pressure
  • Strong problem-solving skills
  • Strong organizational skills
  • Strong work ethic
Day Shifts Available! Full TimeTraining Class Start Date:Monday, December 16th, 2024Time: 1:00 PM - 9:30 PM CST; Monday through Friday for 4 weeks

#JCI

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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