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Emergency Dispatch Jobs (NOW HIRING)

Rockingham County (NH)

Dispatch Operator

Exeter, NH · On-site

$25.67 - $36.17/hr

The Administrative Services Division includes an Emergency Dispatch Center that operates 24 Hours/Day, 7 Days/Week. The Dispatch Operator is a vital part of our team who assists law enforcement and ...

Rockingham County, NH

Dispatch Operator

Exeter, NH

The Administrative Services Division includes an Emergency Dispatch Center that operates 24 Hours/Day, 7 Days/Week. The Dispatch Operator is a vital part of our team who assists law enforcement and ...

Phsorg

$16.63 - $24.71/hr

Evaluate and determine nature, location, and priority of emergency; dispatch security officers as necessary. Gathers necessary information over the radio, phone or in person in a timely, efficient ...

Constellis

Dispatch Operator

Washington, DC · On-site

$29.26/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Operate multi-channel radio and telephone dispatch equipment * Access Federal, State, and local ...

Rockingham County, NH

Dispatch Operator

Brentwood, NH · On-site

$25.67 - $36.17/hr

The Administrative Services Division includes an Emergency Dispatch Center that operates 24 Hours/Day, 7 Days/Week. The Dispatch Operator is a vital part of our team who assists law enforcement and ...

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Emergency Dispatch information

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$26.5K

$48.1K

$67.5K

How much do emergency dispatch jobs pay per year?

As of Jun 7, 2026, the average yearly pay for emergency dispatch in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Emergency Dispatchers, and how can new hires prepare for them?

Emergency Dispatchers often face high-pressure situations where quick thinking and clear communication are essential. Common challenges include managing multiple calls simultaneously, handling stressful or emotionally charged conversations, and maintaining accuracy under pressure. New hires can prepare by practicing active listening, developing strong multitasking skills, and familiarizing themselves with dispatch protocols and technology. Ongoing training and support from experienced team members are also key to building confidence and resilience in this critical role.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or maritime dispatchers, or emergency services like air ambulance dispatchers, which require advanced certifications and experience. These roles typically offer higher salaries due to the complexity and responsibility involved, with some positions exceeding $70,000 annually depending on location and sector.

What are the key skills and qualifications needed to thrive as an Emergency Dispatcher, and why are they important?

To thrive as an Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and familiarity with emergency protocols, typically supported by a high school diploma or equivalent and specialized dispatcher training. Proficiency with computer-aided dispatch (CAD) systems, radio equipment, and emergency response software is essential. Exceptional listening, emotional resilience, and the ability to remain calm during crises are crucial soft skills. These capabilities are vital to ensure timely, accurate responses and to support both callers and first responders in high-stress situations.

What is the difference between Emergency Dispatch vs Emergency Dispatcher?

AspectEmergency DispatchEmergency Dispatcher
CredentialsCPR certification, communication trainingCPR certification, communication training
Work EnvironmentCall centers, emergency response centersCall centers, emergency response centers
Industry UsageUsed to describe the process or roleRefers to the individual performing the role
Common Search IntentUnderstanding the role or processJob opportunities, responsibilities

Emergency Dispatch refers to the process or system of coordinating emergency responses, while Emergency Dispatcher is the person who performs this role. Both share similar credentials and work environments, but the term 'Emergency Dispatch' emphasizes the function, whereas 'Emergency Dispatcher' refers to the individual executing the duties.

What are emergency dispatchers?

Emergency dispatchers, also known as 911 operators, are professionals who receive emergency calls and quickly coordinate the appropriate response from police, fire, or medical services. They use specialized communication systems to gather critical information, provide instructions to callers, and dispatch emergency personnel to the scene. Dispatchers play a vital role in ensuring public safety by acting as the first point of contact during emergencies. They must remain calm under pressure, communicate clearly, and make fast, accurate decisions to save lives.
More about Emergency Dispatch jobs
What cities are hiring for Emergency Dispatch jobs? Cities with the most Emergency Dispatch job openings:
What states have the most Emergency Dispatch jobs? States with the most job openings for Emergency Dispatch jobs include:
Emergency Dispatch jobs near you
Infographic showing various Emergency Dispatch job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 46% Full Time, 48% Part Time, and 3% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $48,097 per year, or $23.1 per hour.
Emergency Dispatch Operator - Evenings

Emergency Dispatch Operator - Evenings

Dartmouth-Hitchcock Health

Lebanon, NH • On-site

Full-time

Posted 6 days ago

Job description

Overview
Schedule is a 6 week rotation:
Week 1 Sunday: 3pm-11:30pm, Monday: 2:30pm-11pm, Tuesday: OFF, Wednesday: 3pm-11:30pm, Thursday: 12:30pm-9pm, Friday: 12:30pm-9pm, Saturday: OFF
Week 2 Sunday: OFF, Monday, 12:30pm-9pm, Tuesday: 3pm-11:30pm, Wednesday: OFF, Thursday: 12:30pm-9pm, Friday: 2:30pm-11pm, Saturday: 3pm-11:30pm
Week 3 Sunday: 3pm-11:30pm, Monday: 2:30pm-11pm, Tuesday: OFF, Wednesday: 3pm-11:30pm, Thursday: 12:30pm-9pm, Friday: OFF, Saturday: 3pm-11:30pm
Week 4 Sunday: 3pm-11:30pm, Monday: 12:30pm-9pm, Tuesday: 3pm-11:30pm, Wednesday: OFF, Thursday: 12:30pm-9pm, Friday: 2:30pm-11pm, Saturday: OFF
Week 5 Sunday: OFF, Monday: 2:30pm-11pm, Tuesday: 12:30pm-9pm, Wednesday: 12:30pm-9pm, Thursday: OFF, Friday: 12:30pm-9pm, Saturday: 3pm-11:30pm
Week 6 Sunday: 3pm-11:30pm, Monday: 12:30pm-9pm, Tuesday: OFF, Wednesday: 12:30pm-9pm, Thursday: 12:30pm-9pm, Friday: 2:30pm-11pm, Saturday: OFF
OR
Week 1 Sunday: OFF, Monday: 3pm-11:30pm, Tuesday: 3pm-11:30pm, Wednesday: OFF, Thursday: 3pm-11:30pm, Friday: 3pm-11:30pm, Saturday: 3pm-11:30pm
Week 2 Sunday: 3pm-11:30pm, Monday: 3pm-11:30pm, Tuesday: OFF, Wednesday: 3pm-11:30pm, Thursday: 3pm-11:30pm, Friday: 3pm-11:30pm, Saturday: OFF
Week 3 Sunday: OFF, Monday, 3pm-11:30pm, Tuesday: 3pm-11:30pm, Wednesday: OFF, Thursday: 3pm-11:30pm, Friday: 3pm-11:30pm, Saturday: 3pm-11:30pm
Week 4 Sunday: 3pm-11:30pm, Monday: 3pm-11:30pm, Tuesday: OFF, Wednesday: 3pm-11:30pm, Thursday: 3pm-11:30pm, Friday: 3pm-11:30pm Saturday: OFF
Week 5 Sunday: OFF, Monday: 3pm-11:30pm, Tuesday: 3pm-11:30pm, Wednesday: 3pm-11:30pm, Thursday: 3pm-11:30pm, Friday: 3pm-11:30pm, Saturday: OFF
Week 6 Sunday: OFF, Monday: 3pm-11:30pm, Tuesday: 3pm-11:30pm, Wednesday: 3pm-11:30pm, Thursday: 3pm-11:30pm, Friday: 3pm-11:30pm, Saturday: OFF
Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call-in order to refer and/or respond appropriately.
Responsibilities
  1. Receives, transfers, and places calls using appropriate telephone etiquette and standardized greeting.
  2. Exhibits superior listening skills utilizing reasoning, problem solving, quick responding, and comprehension/understanding skills.
  3. Promptly and courteously answers questions from external users and provides general information.
  4. Interacts with all individuals in a professional manner, providing attention, support, and assistance to foster an environment of exceptional customer service.
  5. Demonstrates proficient computer and telephone/paging skills.
  6. Demonstrates exceptional customer service skills.
  7. Maintains a pleasant and helpful demeanor and consistently demonstrates a professional attitude toward all internal users and external customers.
  8. Demonstrates an ability to perform with precision and accuracy and for all switchboard processes for all emergency alarms, codes, or disaster incidents.
  9. Proficient in multiple mass communication notification tools.
  10. Responds efficiently and accurately to emergency codes following designated procedures where applicable related to Code Blue, STAT Airway, STEMI, Stroke, and Trauma Team activations.
  11. Performs other duties as required or assigned

Qualifications
  • High School Diploma or Equivalent
  • One (1) year working in a telephone-based customer service role, preferably a healthcare environment and/or one (1) year telecommunications experience required.
  • Must be able to use computer/phone for extended periods of time.
  • Demonstrated ability to use multiple software programs and equipment in a fast-paced environment while assisting others.
  • Demonstrated communication and interpersonal service skills and ability to work both independently and as part of a team required.
  • Demonstrated initiative and self-accountability with exceptional organizational and time management skills.
  • Complying with D-H policies and standards for all actions related to their role

Required Licensure/Certifications
  • None
Dartmouth-Hitchcock Health logo

About Dartmouth-Hitchcock Health

Sourced by ZipRecruiter

Dartmouth-Hitchcock Health, located in Concord, NH, US, is a non-profit health care organization. It stands as a prominent player in the healthcare field, offering a broad spectrum of services. Serving northern New England, Dartmouth-Hitchcock provides access to nearly 1,500 primary care doctors and specialists in almost every area of medicine. The company was founded as Mary Hitchcock Memorial Hospital in 1893 and since then it has gradually expanded into a health care network compiling multiple hospitals, clinics, and health care facilities, as well as Dartmouth’s Geisel School of Medicine. Its mission is to improve the health of the people and communities it serves including the patients, families, and communities at large, demonstrating a commitment to population health.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Concord, NH, US

Year founded

1893

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