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Emergency Dispatch Jobs in Indiana (NOW HIRING)

Parkview Health

Public Safety Dispatcher

Fort Wayne, IN · On-site

$11.42 - $17.13/hr

Coordinates and maintains emergency dispatch protocol to ensure safe and secure environments of care to include monitoring camera systems, mass communication programs, and overhead paging while ...

Mesa Air Group

Dispatch Apprentice

Carmel, IN

$22/hr

Aircraft Dispatchers must be at least 23 years of age and must be able to read, speak, write, and ... Initiates emergency procedures and notifications when necessary. * Coordinates with all appropriate ...

RooterMan of Muncie

Emergency CSR Job Dispatcher

Muncie, IN · On-site

$15.75 - $19.75/hr

Join RooterMan of Indiana as an Emergency Job Dispatcher, where you'll play a crucial role in ... Schedule appointments and dispatch technicians efficiently to job sites. Maintain accurate records ...

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Emergency Dispatch information

See Indiana salary details

$25.2K

$45.8K

$64.2K

How much do emergency dispatch jobs pay per year?

As of Sep 12, 2026, the average yearly pay for emergency dispatch in Indiana is $45,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,400.00 per year, depending on experience, location, and employer.

What is an emergency dispatcher?

Emergency dispatchers, also known as 911 operators, are professionals who receive emergency calls and quickly coordinate the appropriate response from police, fire, or medical services. They use specialized communication systems to gather critical information, provide instructions to callers, and dispatch emergency personnel to the scene. Dispatchers play a vital role in ensuring public safety by acting as the first point of contact during emergencies. They must remain calm under pressure, communicate clearly, and make fast, accurate decisions to save lives.

What are the key skills and qualifications needed to thrive as an emergency dispatcher, and why are they important?

To thrive as an Emergency Dispatcher, you need strong communication skills, the ability to multitask under pressure, and familiarity with emergency protocols, typically supported by a high school diploma or equivalent and specialized dispatcher training. Proficiency with computer-aided dispatch (CAD) systems, radio equipment, and emergency response software is essential. Exceptional listening, emotional resilience, and the ability to remain calm during crises are crucial soft skills. These capabilities are vital to ensure timely, accurate responses and to support both callers and first responders in high-stress situations.

What are some common challenges faced by emergency dispatchers, and how can new hires prepare for them?

Emergency Dispatchers often face high-pressure situations where quick thinking and clear communication are essential. Common challenges include managing multiple calls simultaneously, handling stressful or emotionally charged conversations, and maintaining accuracy under pressure. New hires can prepare by practicing active listening, developing strong multitasking skills, and familiarizing themselves with dispatch protocols and technology. Ongoing training and support from experienced team members are also key to building confidence and resilience in this critical role.

What is the difference between Emergency Dispatch vs Emergency Dispatcher?

AspectEmergency DispatchEmergency Dispatcher
CredentialsCPR certification, communication trainingCPR certification, communication training
Work EnvironmentCall centers, emergency response centersCall centers, emergency response centers
Industry UsageUsed to describe the process or roleRefers to the individual performing the role
Common Search IntentUnderstanding the role or processJob opportunities, responsibilities

Emergency Dispatch refers to the process or system of coordinating emergency responses, while Emergency Dispatcher is the person who performs this role. Both share similar credentials and work environments, but the term 'Emergency Dispatch' emphasizes the function, whereas 'Emergency Dispatcher' refers to the individual executing the duties.

How much do emergency dispatchers earn?

Emergency dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can increase with additional certifications, specialized training, and overtime shifts in emergency response environments.

Is it hard to be hired as an emergency dispatcher?

Becoming an emergency dispatcher typically requires a high school diploma or equivalent, passing a background check, and completing specialized training. The hiring process can be competitive, and candidates must demonstrate strong communication skills, the ability to handle stressful situations, and often pass written exams and interviews.

What qualifications do you need to be an emergency dispatch?

Emergency dispatchers typically need a high school diploma or equivalent, strong communication skills, and the ability to remain calm under pressure. Some employers require certification in emergency medical dispatch or other relevant training, and proficiency with computer-aided dispatch systems is often necessary.

What cities in Indiana are hiring for Emergency Dispatch jobs?

Cities in Indiana with the most Emergency Dispatch job openings:

Emergency Dispatch jobs near you
Infographic showing various Emergency Dispatch job openings in Indiana as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,768 per year, or $22 per hour.

Emergency Services Dispatcher

West Lafayette, IN • On-site

Purdue University
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Purdue Universityexternal

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Purdue University rating

7.4

Company rating: 7.4 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

Job description

Emergency Services Dispatcher
City: West Lafayette
Job Description:
Job Summary
The Purdue University Police Department is seeking an Emergency Services Dispatcher. In this role, you will learn, train, and become efficient as a dispatcher for Police, Fire, EMS and other University departments for the Purdue West Lafayette and Purdue Northwest campuses. Dispatchers are responsible for receiving and prioritizing information and requests for police, fire, medical, or university services assistance and to disseminate the information or requests efficiently and appropriately. You will retrieve, process, and enter sensitive and confidential information from multiple electronic sources and therefore are responsible for maintaining professional standards of confidentiality to meet security regulations. This position requires the ability to perform multiple tasks simultaneously, and to complete them correctly and efficiently. You must have effective oral and written communication skills as well as excellent listening skills to handle requests for service from phone calls, coworkers, and the general public. In addition, you will also serve as a back-up emergency services activator for other agencies and are responsible for activating the Purdue University emergency Alert notifications.
Overtime is necessary.
About Us:
Be a part of Administrative Operations-the organization that powers Purdue University by providing safe, reliable and transformative services. We support the university's day-to-day operations, as well as the strategic vision for the future.
Administrative Operations delivers a wide range of essential services through various positions, including custodians, construction project managers, electricians, firefighters, groundskeepers, plumbers and more. We are looking for hardworking, dedicated individuals as we continue to grow strong, service-focused teams across campus.
Team members work in collaborative environments where their contributions directly impact the success and daily experience of students, faculty, staff and campus visitors.
Our employees benefit from the stability of year-round work, competitive pay and a comprehensive benefits package that includes medical, dental and vision insurance, retirement plans, paid time off and opportunities for ongoing training and professional growth.
Apply now to begin your career with Administration Operations!
What We're Looking For:
  • High school diploma/GED
  • 0-2 years of emergency dispatcher experience
  • Must have demonstrated consistent use of good judgment
  • Ability to handle highly confidential information, always use discretion and work effectively under stressful situations
  • Must have excellent oral and written communication skills
  • Must act in a professional manner with the ability to exercise tact and diplomacy as needed to provide support to a diverse work group and customer base
  • Excellent listening and comprehension skills
  • Must be able to be assertive when needed
  • Must be able to work in a fast-paced environment with the ability to multi-task several job responsibilities at one time
  • Must be able to work independently as well as in a team environment
  • Must be able to obtain and hold certifications in Indiana Data and Communications System (IDACS), the National Crime Information Center (NCIC), Criminal Justice Information Security Regulations (CJIS) and Emergency Medical Dispatch (EMD)
  • The ability to work a flexible schedule
  • Cognitive map reading ability, and ability to perform multiple tasks in a proficient manner
  • Must have a good working knowledge and a high level of proficiency with Windows based operations such as MS Word, Excel, and Outlook
  • Must be able to type with a high level of accuracy
  • Must be able to lift and carry up to 20 pounds occasionally

Nice to Have:
  • Prior knowledge of Police Computer Aided Dispatch (CAD) and Records Management System (RMS) systems

What We'd Like You to Know:
  • This is a Full-Time position
  • Purdue University will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Non-Exempt (Eligible For Overtime)
  • Retirement Eligibility: Non-exempt Defined Contribution Plan
  • Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
  • Purdue University is an EO/EA University.

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
Career Stream
Administrative and Operational Support 1
Pay Band: S045
Job Code: 20004129
Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/Home/Overview
Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an equal opportunity/equal access university

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