Service Parts Coordinator

SERVICE PARTS COORDINATOR:

Do you love working in a positive, high-energy environment? Do you love providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape’ Material Handling, the premier capital equipment dealer in the West, is adding to their team in Sparks, NV.

At Pape’, you can count on us to invest heavily in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

In the Service Parts Coordinator role, you will primarily work with the service department and be their go-to person on locating parts so they can complete repairs on equipment. Additionally, you will put together service and tire quotes, occasionally receive freight, and assist customers at the parts counter. To thrive in this role, you must be detail-oriented, have a customer-service mindset, and have a winning attitude.

WHAT YOU NEED:

• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast pace and team-oriented environment.
• Verifiable parts counter experience or applicable mechanical/service experience.
• Knowledge of parts inventory.
• Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
• Above-average organizational skills.

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.