NASA Network Monitor

MRI Technologies is looking for a Network Monitor to support the Advanced Enterprise Global Information Technology (IT) Solutions (AEGIS) contract. The AEGIS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide. The selected candidate will be supporting NASA's network needs in the Enterprise Network Operations Center (ENOC) located on-site in Marshall Space Flight Center in Huntsville, Alabama.

As a Network Monitor you will:

• Monitor status of all LAN/WAN network infrastructure
• Respond to alarms in Spectrum and take appropriate action against/for them
• Create incidents for network anomalies and perform call outs all hours to ensure an analyst is aware of the situation you are reporting
• Must be able to think quickly and make the appropriate choice for the situation with little to no supervision

Education and Experience:

• A BS degree.
• Minimum 4 years of related experience in the field.

Required Qualifications:

• Work off shift; this position is for off shift once acclimated to the environment
• Basic understanding of PC systems
• Experience assessing and documenting communication systems in accordance with NIST standards and best practices
• Familiarity or basic understanding of routing protocols such as BGP and OSPF, TCP and UDP

Preferences:

• Highly desirable- experience with Spectrum and help desk applications
• Previous help desk or Tier 1 call center environment
• Network certifications are certainly considered

What we offer:

MRI is a well-established woman owned small business contractor, with contacts deeply rooted within NASA Johnson Space Center. There is a lot of opportunity to meet, learn from and engage with talented people across the country including NASA civil-servant employees. MRI offers a Comprehensive Benefits Package including competitive salary, medical, dental, vision, life and disability insurance, paid time off, and 401(k) and more!

Due to the nature of the NASA work, candidate must be a U.S. Citizen and successfully complete a U.S. government background investigation.

MRI Technologies is An Equal Opportunity/Affirmative Action Employer. Employment at MRI Technologies is based solely on a person's merit and qualifications directly related to professional competence. MRI Technologies does not discriminate against any team member or applicant because of race, creed, religion, color, national origin, gender, sexual orientation, gender identity and/or expression, disability, age, genetic information, past or present military service, marital or domestic partner status, parental status, pregnancy, pregnancy related conditions (including breastfeeding), or any other basis protected by law.

MRI Technologies is a background screening, drug-free workplace.