Bilingual Receptionist (French & English) / Office Administrator

Bilingual Receptionist / Office Administrator

ESSENTIAL FUNCTIONS:

· Handles all incoming calls and routes to the appropriate team members, this position will support the sales team in phone and email inquiries in the future

· Provides courteous customer service via phone, electronic communication and in person

· Input orders and data into ERP system (SAP S/4HANA)

· Work closely with Sales, Warehouse, Operations, and Business Analyst departments

· Maintain customer accounts and our CRM (Customer Relationship Management) system

· Assists in maintaining reports and documentations

· Maintains and orders office supplies as required

· Assists with variety of administrative tasks as required

QUALIFICATIONS:

· Bilingual in English and French, Fluent in French (speaking and writing)

· A minimum of 5 years demonstrated and related experience in a customer service and administrative environment

· Computer and technology savvy, have right skills and intuitive knowledge to operate computer systems

· Willingness to learn various system tools, experience with SAP S/4HANA is an asset

· Proficiency in MS Office

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational skills with the ability to multi-task

· Ability to work effectively with people in a diverse environment where change and flexibility is essential

· Ability to work in a fast–paced environment

· Professional attitude

· Able to travel on business to Quebec a few times a year (as a translator for trades shows and customer meetings)

WORK LOCATION: In person (Scarborough)

JOB TYPE: Full-time, Permanent

SALARY RANGE: $47,000 - $50,000 per year based on experience and skills

VACATION & SICK DAYS: 13 days

BENEFITS:

· Casual dress (business attires during days of customer meetings and trade shows)

· Dental care

· Extended health care

· Life insurance

· On-site parking

· Vision care

· Etc..

WORK HOURS:

• 7am to 3pm
• Monday to Friday
• No weekends

EDUCATION: Bachelor's Degree (preferred)

EXPERIENCE:

• A minimum of 5 years in Customer service and administrative assistant
• Experience and strong knowledge of computer systems is a plus