Office Assistant Clerk

We’re seeking a Status Clerk/Office Assistant. This role caters to individuals with exceptional customer service skills, proficiency in Microsoft Office, and a keen eye for detail. If you're looking for a dynamic position that blends administrative tasks with hands-on involvement across various departments, this could be the perfect fit for you. This is a temp-to-hire opportunity.

Compensation: $18.00/hr

Schedule: Full-time, day shift from 8:30 AM to 5:00 PM with flexible start times ranging from 6:30 AM to 6:00 PM.

Location: On-site at Kent, WA

Responsibilities:

• Maintain a high level of customer service/professionalism, serving as the primary point of contact for a diverse range of customers.

• Answer and initiate telephone calls to address customer inquiries and requirements promptly and effectively.

• Track and provide status updates on customer orders, ensuring accurate documentation and organization of work-in-progress queues.

• Collaborate with individual departments to prioritize orders and facilitate efficient workflow processes.

• Adjust QA systems as necessary to accommodate revised customer due dates and ensure adherence to deadlines.

• Compile and organize documents such as invoices while maintaining an efficient filing system.

• Actively engage with the shop floor and various departments to assess job statuses and expedite work processes.

• Remain flexible to the evolving needs of the shop and provide assistance to other team members as needed.

Requirements:

• Excellent customer service skills with the ability to communicate effectively over the phone and via email.

• Proficiency in Microsoft Office applications and basic computer skills.

• Strong attention to detail and accuracy, particularly in tracking and documenting job statuses.

• Ability to thrive in a fast-paced environment with fluctuating workloads and tight deadlines.

• Demonstrated ability to work both independently and collaboratively as part of a team.

• Previous experience in administrative roles or customer service positions is preferred but not required.

Benefits:

• Access to a basic Minimum Essential Coverage (MEC) plan through our temp-to-hire program.

• Opportunity for growth and advancement within the company.

• Inclusive and supportive work environment with opportunities for skill development and training.

TruFit Staffing is an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, sex, age, religion, national origin, marital status, veteran status, sexual orientation, or any other protected status. As an Applicable Large Employer (ALE), we offer a Minimum Essential Coverage (MEC) plan in compliance with ACA regulations.