Admissions Advisor - San Antonio, TX

Join the ACI Learning Adventure!

🎯 Our Mission: Transforming lives! We're here to empower career changers, military veterans, and IT Pros with the skills they need to thrive.

🔥 Ignite Your Career: From newbies to seasoned pros, ACI Learning is your IT hotspot! Our programs cover everything from the basics to advanced Cyber Security techniques.

👫 The ACI Team: Imagine working with 250+ dynamic, brilliant, and down-to-earth pros. Together, we're shaping the future of IT and beyond.

🌟 Passion-Driven Team: We're not just about work - we're about loving what we do!

✅ Join Us: Are you Ready to dive into a world of excitement, learning, and endless possibilities? Apply now.

The Admission Advisor role guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning.

Duties and Responsibilities:

• Sets appointments and conducts interviews with prospective student candidates.
• Clearly defines requirements to be successful in ACI Tech Academy’s programs.
• Qualifies incoming leads through interview process.
• Reengages candidates that do not attend scheduled meetings to rebook for future appointments.
• Confirms scheduled appointments prior to appointment time.
• Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or concerns.
• Serve as the primary point of contact for prospective students, providing information and guidance about ACI Tech Academy programs, admission requirements, and application processes.
• Maintain accurate and up-to-date records of prospective student interactions, applications, and admissions decisions using a CRM platform.
• Execute candidate Tour according to outlined tour guide to align compliance standards for regulatory agencies.
• Achieve internal certification for candidate Tour Guide by passing practical assessment.
• Responds to inbound leads in a timely manner utilizing outbound platforms to ensure contact rate meets requirements.
• Some nights or weekends may be required for after hours events.

Qualifications:

• Education: bachelor’s degree preferred.
• Admissions or sales experience, 1-2 years preferred.
• Creative thinker with the ability to innovate and experiment with different messaging approaches.
• Ability to translate complex product features into compelling and easy-to-understand terminology.
• Outstanding communication skills and ability to influence others.
• Exceptional closing skills while remaining welcoming, understanding, and empathetic.
• Ability to think on your feet, try new approaches and bounce back when things don’t go your way.
• Self-starter and hunter mentality used to find prospects and build referral business.
• Strong understanding of sales processes and techniques.
• Ability to multi-task and prioritize.

Benefits of Working at ACI Learning:

🏥 Medical, dental, and vision insurance – eligible 1st of the month after date of hire.

👨‍👩‍👧‍👦 Four weeks paid parental leave or medical leave.

🌴 Flexible PTO policy, sick time, and eight paid Holidays.

💰 401(k) retirement plan, 100% immediate vesting and up to 5% matching contributions.

🎓 One free company class per year after 90 days of employment.

📚 Tuition assistance.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.

 At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting