Inside Sales Specialist

Perlane Sales, Inc. is looking for an Inside Sales Specialist who wants to start an exciting career with an up-and-coming business in the fastener industry.

Headquartered in Stow, Ohio, Perlane Sales, Inc. is a stocking distributor of specialty-engineered fasteners including but not limited to Bollhoff, Sherex, Southco, ITW Nexus, and Industrial Rivet. Perlane Sales, Inc.’s mission is to help professionals keep their operations running efficiently by providing quality parts and high service levels.

We strive to hire and continually develop, energize, and reward talented people who want to grow with Perlane Sales, Inc. We believe that developing an inclusive workforce is essential to our success. Come and join the team that gets it done!

Responsibilities and Tasks Include:

• Manage individual sales activities by developing highly effective, communications with focused relationships through multiple sales channels.
• Field incoming calls
• Log calls/details into CRM
• Create quotes, send, and follow up on within the ERP system
• Conduct effective outbound calls to potential and existing clients.
• Maximize sales opportunities through outbound telemarketing and follow-up to email requests.
• Support outside sales staff, for quoting, follow-up, and setting up new appointments
• Capture and record customer information and sales activity data into CRM for successful pipeline and sales forecasting management.
• Operate as an inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating distribution, and transportation scheduling
• Maintain a working knowledge of the company's current and new products
• Work with basic math daily.
• Team player focused on propelling the organization forward.
• Use ERP or create reports for review by management to determine ROI.
• This position could lead to outside sales

Qualifications

• Experience working within an industrial distribution fastener industry is preferred but not required
• Previous experience in customer service, account management, inside sales, or product support position, is preferred but not required
• The ability to learn technical product information, transfer knowledge to customers, and work closely with and support outside sales is essential
• Experience in Sage 100 is a plus
• Outstanding verbal and written communication skills
• Skilled in the use of Microsoft Office products
• Direct telephone selling experience is preferred
• Strong attention to detail
• Mechanical aptitude
• Previous digital marketing experience is a plus

Excellent benefits package includes:

Medical, Dental, and Vision HSA and PPO plans

Paid vacation, Sick time, and holiday pay

401 (k) package with company match

Company-paid Life insurance

Disability options available