Sr. Quality Technician

HGC Industries is a worldwide leader in designing and manufacturing gaskets, sealing surfaces, and stamping. For over 50 years, our customers have trusted us to fulfill their advanced sealing & stamping requirements. We provide technical sealing and stamping solutions to customers around the globe through our excellence in engineering, technology, manufacturing, and customer service. Our mission is to create gaskets and components that satisfy the most complex manufacturing challenges and provide high-quality products and services to the world at a reasonable cost.

With locations in the USA, Europe, and Asia, HGC Industries is a leading international supplier of components for the engine, transmission, processing, and material handling markets. As we grow, we will continue to develop our world-class design, development, and manufacturing capabilities. We pair our industry knowledge, application engineering, and technical expertise to create manufacturing solutions that satisfy even the most advanced requirements. We’re proud to partner with our customers in every capacity as a true sealing industry expert.

At HGC, our employees are the foundation of our success. We encourage our employees to use their strengths, expertise, and determination to deliver on our commitments and achieve individual growth. When you join the HGC Industries, you become part of a diverse and collaborative team leading innovation and providing cutting-edge solutions.   

JOB OVERVIEW

This Sr. Quality Technician supports Hoosier Gasket Corporation (HGC) 's mission and core values by performing various tasks to ensure the Quality Management System functions as intended. Functioning as a lead for process and document changes is part of the activities for introducing new products utilizing APQP tools. It is also a coordinator of activities essential for adequately functioning the Quality Management System and the Environmental Management System.  

ESSENTIAL FUNCTIONS

• Coordinate all document control and changes
• Submits PPAPs for internal approval when required
• Submits PPAPs to customer
• Maintain and update the PPAP Log
• Track Customer's PPAP due dates and ensure timely and accurate submissions
• Verifies and records Supplier certification data if required
• Maintains SDS Sheet and links
• Work on multidisciplinary teams to perform root cause analysis of systems and process issues
• Support record retention activities, including recording specific documents per our record retention procedure
• Supports Engineering and Quality Engineering with APQP tools as needed, including Process Flow, PFMEA, Control Plans, and Measurement System Analysis
• Assists Quality Engineer with Issues by completing Quality Alerts, assisting with containment, and pulling files for issues
• Miscellaneous tasks and projects to support HGC and its Continuous Improvement activities
• Interacting and working professionally with customers, co-workers, and management in communication and actions
• Utilize computer and software to generate reports
• Other duties as assigned

REQUIRED SKILLS AND ABILITIES                                                                                             

• Computer skills—The individual must be proficient with Microsoft Office Suite programs (Word, Excel, and PowerPoint).
• Interpersonal Skills: The individual maintains confidentiality, remains open to others' ideas, and is willing to try new things. He or she also can handle personnel effectively with a positive outcome.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations and needs to demonstrate group presentation skills.
• Written Communication: The individual edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information.
• Planning/organizing: The individual prioritizes and plans work activities, uses time efficiently, and can complete tasks on time.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors their work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages demands, and can deal with frequent changes, delays, or unexpected events.
• Change – the individual must support change in processes by following them
• Dependability—the individual is consistently at work and on time, follows instructions, completes tasks on time, responds to management direction, and requests feedback to improve performance.
• Safety and security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

 QUALIFICATIONS

• A high school diploma or equivalent (GED) is required
• Two years of Quality Assurance and inspection experience in manufacturing is preferred. 
  Previous experience as Quality System Coordinator or Document Control Coordinator
• Experience with APQP tools preferred
• Internal Audit Certification for ISO 9001-2015 is a plus
• Experience with Problem Solving and Root Cause Analysis preferred  
• A strong willingness to learn new processes and procedures will help the individual be successful at HGC.

PHYSICAL DEMANDS
The person in this role will be consistently required to sit, type, stand, and walk for extended periods and occasionally bend/crouch, carry objects, handle/manipulate objects, lift (50 lbs. maximum), kneel, push/pull, twist and engage in rapid reflex movements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
 

ENVIRONMENTAL CONDITIONS

Fast-paced, deadline-oriented manufacturing plant and office. Exposure to noise, dirt, dust, fumes, odors, chemicals, and other airborne particles. May work with or near dry ice, CO2 gas, and/or silicone. Protective clothing/equipment may be required depending on the job task. Work may be performed in areas of extreme heat.

BENEFITS

• Generous Paid Time Off Policy
• 401(k) Retirement Program w/ Company Match
• Medical, Dental, and Vision plans 
• Employer Paid Life Insurance
• Employee Assistance Program
• Bonus Opportunities

HGC Industries provides equal employment opportunities to all qualified employees and applicants. We prohibit discrimination and harassment of any type. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics protected by federal, state, and local laws.

** This job description summarizes the typical job functions. It is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties required by the employee. Duties, responsibilities, and functions may differ from those outlined in this job description and may change, or new ones may be assigned at any time.