Automation Technician

Automation Maintenance Technician
REMOTE + Travelling
FTE – Permanent

Job Description
We are looking for a self-starter capable of delivering outstanding customer service and support in automated warehouse settings. Our Automation Technicians provide technical support to customer facilities both regionally and nationally. Ability to travel as needed to service customers and train on new equipment/processes is necessary. The position will require a willingness to offer our clients problem-solving direction and options and be flexible to the needs of the business. Must have a very high attention to detail. This position will be working with robotics, rack, electrical, pneumatic, and computer equipment, in work environments needing fast, accurate results. This is a think-on-your feet, hands-on role maintaining equipment onsite and troubleshooting as needed to keep the lines running.

Responsibilities

• Cooperate with the company's technical team and share information across the organization.
• Ensure that warehouse machinery functions correctly and efficiently to meet the company's demands.
• Educate the customer on the use and care of the product
• Perform Preventive Maintenance and provide customer support
• Troubleshoot all systems and determine root cause analysis and errors.
• Maintain detailed reports/records on services performed.
• Explain issues with equipment and repairs to the customer.
• Build and maintain relationships with customers.

Qualifications

• High School diploma or GED
• Post-high school technical training in two or more of the following areas: Pneumatics, hydraulics, robotics, electrical, or mechanical OR:
• Associate degree in electromechanical technology or a similar area.
• Minimum of 3 Years of focused, relevant experience in mechanical or technical areas where machinery, mechanical, electrical, or electronic maintenance work was performed by you. TRADES experience is a plus!

Other skills:

• Experience with basic hand, power, and diagnostic tools.
• Experience with computer use in the field and basic software.
• Ability to install, repair, service, troubleshoot, and test equipment, PLCs, etc.
• Must be able to read blueprints and diagrams.
• Ability to work flexible hours and around a changing schedule.
• Ability to travel as needed to service customers and train on new equipment/processes.
• Excellent communication, interpersonal, and diagnostic skills
• Ability to work independently with limited supervision while communicating activity to team leads.
• Must be able to meet the physical requirements, including bending, lifting, and working in a confined space if necessary.
• Must have a Driver's License and reliable transportation.
• Ability to effectively manage time.

CANDIDATES SELECTED MUST BE ABLE/WILLING TO TRAVEL REGULARLY TO CLIENT SITES, PASS A BACKGROUND CHECK AND DRUG SCREEN, AND BE FULLY AUTHORIZED TO WORK IN THE U.S. WITHOUT SPONSORSHIP. APPLY IN CONFIDENCE FOR IMMEDIATE CONSIDERATION.

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