Product Owner, Patient Engagement

ABOUT INSPIRE MEDICAL SYSTEMS

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Our focus on patient outcomes is at the core of everything we do, and our “think I can” attitude drives us to make a difference in the lives of those seeking alternative sleep apnea treatments.

WHY JOIN OUR FAST-GROWING TEAM

At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.

If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team!

ABOUT THIS POSITION

The Product Owner is responsible for steering Patient Engagement software development through focus on customer value. The Product Owner is responsible for being the voice of the business, the voice of the customer, and the liaison between marketing and IT on all patient engagement related software products.

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE

• Work with the technical teams and business stakeholders to identify user and group needs when it comes to CRM and patient engagement platforms (call center, chat bot, and social media moderation platforms).
• Contribute and work with cross-functional teams to drive a vision and strategy for CRM marketing product (Microsoft Dynamics 365 CE Marketing Module).
• Collaborate with various teams and stakeholders to maintain the product roadmap, including sequencing and timing of capabilities and features.
• Collect, review, and analyze business requirements through both formal and informal communications with key stakeholders resulting in business requirements documents.
• Responsible for the product backlog and refining it to reflect priorities, balancing benefit with effort, risk, and technical complexity.
• Act as an ambassador for Agile best practices, lead sprint reviews and engage in daily stand ups and sprint retrospectives.

Required Qualifications

• Bachelor’s degree in Business, IT, or related field required
• 3-5 years as a Product Owner/ Product Manager with a strong focus on CRM and communication channel tools
• Excellent verbal and written communication skills
• Precise attention to detail
• Project management experience and/or strong organizational skills
• Ability to navigate ambiguity, change, and uncertainty to deliver results with cross-functional teams in a positive manner
• Ability to thrive in a fast-paced environment, prioritize work and focus on generating business value.
• Proven online product management experience and strong understanding of marketing KPIs, data, and analytics is a plus.

Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com

Inspire Medical Systems participates in E-Verify.

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