Digital Outreach and Community Liaison

JOB DESCRIPTION

Capital Area Health Network (CAHN) is seeking a vibrant and personable digital creative to promote and facilitate the goals of our Cessation Education and Social Environment (CEASE) Initiative. The Cease Initiative is a two-year pilot program to meet the prominent need of smoking cessation support in the Richmond City Community and surrounding counties. CAHN is looking for an individual to assist in building the networking opportunity for the program. The employee will report directly to the Chief Nursing Officer (CNO) and/or designee such as: Registered Nurse Lead.

PRIMARY DUTIES AND RESPONSIBILITIES

• Create compelling, engaging, and socially conscious content across various platforms, optimizing our online presence.
• Collaborate with cross-functional teams to deliver strategic content and materials that align with our brand voice and resonate with our target audience.
• Assist with vendor/organization outreach and relations for events and partnerships.
• Act as a liaison on behalf of the company for the network of vendors, stakeholders, and program participants.
• Travel to the site(s)/events, when necessary, to facilitate information sessions, provide representation for the organization, or host in-person group sessions for program participants.
• Coordinate event space reservations and operational support for events.
• Collect and analyze data from surveys, opinion polls, and/or questionnaires to identify community trends.
• Prepare monthly, quarterly, and annual reports in a timely manner.
• Assist with the development of orientation for new employees and serve as a preceptor.
• Assist the RN and DON with administrative duties as assigned.
• Empower clients to make healthy decisions in an effort to improve their quality of life.
• Maintain accurate patient records in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• Attend team meetings, provide clinical updates where necessary, and prepare training material.
• Performs other duties as assigned.

QUALIFICATIONS

• Academic Requirements: High School Diploma
• Must be computer literate and have proficiency with Microsoft Office Products
• Must have a valid Virginia Driver’s License, satisfactory driving record, and transportation to travel to our various medical offices and event locations.
• Must have leadership skills and demonstrate knowledge, skills, and critical thinking abilities.
• Must demonstrate an interpersonal savvy that helps establish effective relationships and an appropriate rapport with people.
• Must be able to staff flexible hours with the ability to work 5:00 pm-9:00 pm on assigned weekday evenings and/or Saturday mornings 8:00 am-12:00 pm for special events.

DESIRABLE TRAITS

• Highly adaptable, productive, self-starter, efficient, and professional, promote the organization through positive public relations
• Excellent interpersonal, analytical, communication skills and embraces challenges and provides solutions
• High level of punctuality, organization, and customer service-oriented