Customer Service Representative

Greiner Heating, Air & Solar in Dixon, CA is looking to hire a full-time Customer Service Representative to provide excellent customer service while managing a variety of administrative tasks. Are you service-minded and knowledgeable about the HVAC industry? Do you thrive in an office environment? Would you like to work for a company that understands the importance of work-life balance? If so, please read on!

This administrative position earns a competitive wage of $24 - $30 per hour, depending on experience. Additionally, we offer this position a $3,000 sign-on bonus. We provide fantastic benefits, including health insurance, dental and vision reimbursement, a 401(k) with match, and fun company events. If this sounds like the right clerical opportunity for you, apply today!

ABOUT GREINER HEATING, AIR & SOLAR

Greiner Heating, Air & Solar is a heating, air conditioning, electric, and solar company founded on the core principles of honesty, care, and patriotism. We take great pride in our deep commitment to our community, customers, and our employees, and have built a reputation of excellence thanks to our hardworking, experienced, and well-mannered team members. Our team is the secret to our success. They use an in-depth, relationship-building approach to home performance services, helping our company continue to grow and thrive.

We value our team's personal and family time, which is why we keep our service area small, ensuring they can always make it home in time for dinner! We have the best pay structure in Northern California and believe in providing our team with constant opportunities to learn about the latest industry technologies.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

In this clerical position, you provide support to our HVAC technicians out in the field. You answer phone calls and make return calls when necessary. As you interact with clients, you gather information, manage scheduling, and process new and existing service requests. Your knowledge of the HVAC industry allows you to provide clear answers to any questions our customers may have. Always attentive to detail, you manage data entry tasks, accurately inputting and updating client information. You get great satisfaction from providing excellent customer service and love helping the team from the office!

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE

• Experience working in an HVAC office
• Experience in an administrative position
• Basic knowledge of Microsoft Word, Excel, and Outlook

Are you highly organized? Can you prioritize multiple tasks effectively? Do you have excellent communication and interpersonal skills? If yes, you might just be perfect for this administrative position!

WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE

This clerical position is full-time and typically works Monday - Friday, with some weekend shifts.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this clerical job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 95620