Quality Assurance Technician

Duties and Responsibilities:

• Coordinating and participating in internal and external audits to ensure compliance with regulatory requirements, industry standards, and company policies.
• Developing, implementing, and monitoring quality control procedures and protocols to enhance product quality and safety.
• Conducting regular inspections and evaluations of production processes, equipment, and facilities to identify areas for improvement and ensure adherence to quality standards.
• Collaborating with cross-functional teams to address quality-related issues, implement corrective and preventive actions, and provide training and guidance on quality assurance practices.
• Performing routine inspections and tests on incoming raw materials, in-process products, and finished goods to ensure adherence to quality specifications.
• Monitoring production processes and equipment to identify and address deviations from quality standards, while assisting with data compilation, reporting, and SQF Maintenance.
• Maintaining HACCP and Food Safety Plans to mitigate food safety risks throughout the manufacturing process, serving as the PCQI to oversee preventive controls and manage food safety hazards.
• Managing corrective actions to improve product quality and safety, including identifying issues, developing effective solutions, and ensuring timely implementation.
• Documenting actions, analyzing data, and engaging with customers to address complaints, investigate root causes, and ensure satisfactory resolution.
• Working closely with procurement and supply chain teams to evaluate and monitor suppliers and vendors, ensuring quality and safety standards compliance.
• Supporting the Quality Assurance Manager in responding to quality-related emergencies, product withdrawals/recalls, or crisis situations, and maintaining accurate records of quality assurance activities.
• Actively participating in continuous improvement initiatives to enhance quality processes, optimize efficiency, and reduce waste throughout the production process.
• Assisting in operations and inventory management, including supporting production and warehouse activities alongside the Supply Chain Supervisor.
• Providing seasonal agronomic support, including seed warehousing and distribution, assisting in field and crop inspections, and facilitating grower communications.

Required Skills/Abilities:

• Associates or bachelor's degree in a related field.
• Certification as a Preventive Controls Qualified Individual (PCQI) and HACCP.
• Strong working knowledge of GFSI level programs, standards, and food safety regulations.
• Experience in quality control, quality assurance, and food manufacturing.
• Excellent attention to detail and accuracy with documentation and record-keeping.
• Proficient in quality control methods, inspections, testing, and data analysis.
• Strong listening and communication skills, both verbal and written.
• Analytical mindset with problem-solving skills to identify root causes and resolve quality issues.
• Exceptional organizational skills with meticulous attention to detail in reporting.
• Proficiency in ERPS, Microsoft Office applications, data management software, and supplier programs like TraceGains.
• Ability to operate laboratory equipment effectively.
• Ability to work independently or in a team environment, prioritize tasks, and meet deadlines in a fast-paced environment.
• Flexibility to adapt to changing priorities and business needs.
• Adaptability to work in varying environmental conditions, including indoor and outdoor settings with exposure to hot and cold climates.
• Capability to sit and stand for prolonged periods and lift up to 50 pounds as required.

Note: This job description outlines the essential aspects of the position and may not encompass all duties or working conditions associated with it.

IND HEMP is an EOE for minorities, females, protected veterans, and individuals with disabilities. This position offers a complete benefit package, including 401k, health, dental and vision insurance. IND HEMP requires successful completion of a pre-employment drug screen and background check.