Onboarding Specialist

Join Able Best Agency, a customer-centric company located in the heart of Apopka, Florida. As an Onboarding Specialist, you will be the welcoming face and guiding hand for our new clients, ensuring a smooth transition into our customer family.

What makes us different? At Able Best Agency, we embrace positivity, honesty, and open communication. We aim to create a welcoming environment where every team member feels valued and supported. Your role will be crucial in fostering strong relationships with our clients from day one, setting the tone for their journey with us.

If you thrive on building connections, excel in customer service, and are ready for a rewarding career with a company that values its employees and clients alike, Able Best Agency is the place for you. Come be a part of our team and make a difference!

Hourly Base Salary Based on Experience

Flexible Schedule

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Evenings Off

Client Welcome: Serve as the first point of contact for new clients, guiding them through our onboarding process and ensuring a smooth transition.

Assistance: Provide hands-on support to clients, answering questions, troubleshooting issues, and offering solutions to enhance their experience.

Documentation: Maintain accurate records of client interactions and transactions to ensure efficient onboarding processes.

Feedback Collection: Gather feedback from clients to improve our onboarding procedures and enhance overall customer satisfaction.

Training: Conduct orientation sessions to educate clients on our products, services, and policies, ensuring they have the knowledge needed for success.

Communication Skills: Excellent verbal and written communication abilities to interact effectively with customers and team members.

Customer Focus: A genuine passion for serving customers, anticipating their needs, and delivering exceptional service.

Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and maintain attention to detail.

Problem-Solving: Strong analytical and critical thinking skills to address customer issues and find effective solutions.

Team Player: Collaborative mindset with a willingness to work together towards common goals and objectives.

Adaptability: Flexible approach to changing priorities and business needs while maintaining a positive attitude and professional demeanor.