Sales Specialist / Customer Service Representative

Todd Wells Agency, Inc - American Family Insurance

Littleton, CO

$20 to $30 Hourly
Paid Time Off
Full-Time

Job Description

Benefits:

Competitive salary
Paid time off
Training & development

Benefits/Perks

Competitive hourly pay rate plus commission and/or bonuses
Paid training
Paid Time Off

Company Overview
We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to protecting, and restoring our customers dreams in ways never imagined. The Todd Wells Agency located in Littleton, CO provides Home, Auto, Life and Commercial Insurance for customers in 13 states.

Job Summary
The Sales Specialist / Customer Service Representative role services existing customers and markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events.

Responsibilities

Develops knowledge of the local market dynamics for business development opportunities for all product lines
Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers
Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers
Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups)
Secures new business through individual effort and established lead methods
Prepares quotations and applications and delivers effective presentations in order to close sales

Qualifications

Ability to work independently to plan, set priorities and organize work
Active involvement in the local community
Demonstrated sales and customer service experience
Excellent oral and written communication skills
Demonstrated analytical skills
Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers
Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.