Sales Operations Manager

RecordPoint is the Data Trust Platform; an Enterprise SaaS giving highly-regulated organizations a competitive edge with safer, more secure, better-managed data. The platform brings calm to the chaotic world of data, letting organizations discover, govern, and control their data for tighter compliance, more efficiency, and less risk. Businesses can trust that their data is accurate, private, and safe everywhere, all the time, for consistent confidence that’s backed by RecordPoint expertise.

Our global customer list includes highlyregulated companies and government agencies, such as The City of New York, NAB, ASIC, APRA Transport for NSW, Ausgrid, Delaware Life, and PG&E.

Scope:

RecordPoint seeks an experienced and dynamic sales operations professional to join our sales team. As a Sales Operations Manager, you will work closely with the CRO, Sales Directors and Sales team, in all aspects of the business related to forecasting, reporting, operational cadence, annual planning, and quota allocation.

Reporting to the CRO, this individual is pivotal in optimizing our sales processes, maximizing efficiency, and supporting our sales team to achieve their targets. The ideal candidate will possess a strong analytical mindset, exceptional organizational skills, and a deep understanding of B2B sales operations in the SaaS industry.

Key activities include ensuring the proper function of our sales operations systems (especially Salesforce), building out processes and structures for a scaling team, streamlining operations via process improvement, and ensuring data integrity to help drive insights.

Responsibilities:

• Partner with CRO and Sales Directors to build better processes and policies, enabling sales managers and account executives to effectively and efficiently execute on day-to-day activities.
• Own and administer SFDC, ensuring the system is fit for purpose, adhering to high standards of data integrity, and building reports, dashboards, integrations, and flows.
• Support the weekly top-line forecast process including attending sales leadership forecast meetings, performing pipeline analytics, and driving adoption of forecasting tools and dashboards
• Provide weekly, monthly, and quarterly reporting and metrics in support of meeting key sales initiatives and targets.
• Assist in the Marketing to Sales handoff, including ownership of lead upload, scoring, routing, and assignment; help streamline the process as we grow.
• Become an invaluable resource for Sales leadership, performing duties such as assisting with documentation, helping with QBRs, and project administration
• Develop and own the onboarding/offboarding for sales team members.
• Drive improvements to our technology stack by recommending and integrating technologies that help our sales team to achieve their goals.

• Seek to automate where possible, and understand the benefits of automation in a scaling business.

About you

Previous experience in a fast-growing SaaS technology company with experience in enterprise customer base preferred. 

You will need to have a combination of strong technical skills with good interpersonal and presentation skills.

• You are commercially minded and passionate about finding innovative solutions to solve problems
• Very strong PowerBI and data analytics reporting skills, with salesforce integration and maintaince skills a must.
• Strong presentation/demonstration skills, effectively working directly with internal teams, customers, and executives
• Demonstrated ability to manage a high volume of activities with varying priorities
• Bachelor's degree in Business Administration, Marketing, Finance, or related field.
• Strong analytical skills with proficiency in data analysis and reporting tools (e.g., Salesforce, Tableau, Excel).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented mindset with a focus on process optimization and continuous improvement.
• Familiarity with sales methodologies, CRM systems, and sales automation technologies.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Why RecordPoint?

• Fast-growth Australian-owned company
• Flexible work environment and a strong focus on work-life harmony
• Innovation is our way of life
• Personal Development budget for all staff
• Access to Employee Stock Ownership Plan
• A brilliant graduate program that provides both mentoring and growth opportunities for all
• Work on a product that makes a real social-good impact on the world
• Global opportunities!

Estimated Salary Range: $150-180,000 USD total OTE dependant on experience

Know more:

By checking us out on all the usual platforms, and especially our About Us https://www.recordpoint.com/about

or our Life at RecordPoint blog: https://www.recordpoint.com/blog/what-its-like-to-work-at-recordpoint 

How to apply:

Click the 'apply now' button send us your CV.

RecordPoint is an equal opportunities employer.
We offer a fast-paced, dedicated and enjoyable environment, working with some of the best people in the industry.

No recruiters please, we've got this one covered.

You will need to pass a police background check to be eligible for employment at RecordPoint.