Insurance Customer Service Representative

Join the Nick Nestorovski - State Farm Agency, where a new chapter in insurance excellence is underway. With our recently appointed agent, backed by experience in insurance and hospitality, we're committed to delivering top-notch service to our clients. Our open-concept office fosters collaboration, creating a supportive and dynamic work environment where every team member thrives.

As an Insurance Customer Service Representative at Nick Nestorovski - State Farm Agency, you'll join a team dedicated to providing exceptional service and ensuring our customers have the coverage they need. The preferred candidate will have previous State Farm experience and already be licensed. However, we do offer training and resources to help you get into this industry. Your role will involve interacting with customers, addressing inquiries, and ensuring their satisfaction with their insurance policies. Additionally, you'll play a crucial role in educating our senior community about their coverage options.

Apply Today! Embark on a rewarding career journey with the Nick Nestorovski - State Farm Agency. Enjoy a supportive team culture, professional development opportunities, and the chance to make a meaningful impact in the lives of our clients.

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Sign On Bonus for Licensed Candidates

Licensing Assistance

Career Growth Opportunities

Professional Work Environment

Equipment Provided

Active Community Involvement

Team Building Event

Paid Training

• Nurture strong customer relationships and aim to increase client retention and product loyalty.
• Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
• Issue Insurance Documentation (COI, ID cards, etc.)
• Ensure consistent and prompt communication with clients to address their needs and concerns to ensure retention standards.

• Property and Casualty License required. A license is not required to apply. We offer licensing assistance.
• Candidate must have previous office experience.
• Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
• Efficiently manage multiple client inquiries, tasks, and administrative responsibilities simultaneously, maintaining a high level of organization and attention to detail.
• Communicate effectively through written and verbal means, both with clients and team members, to provide clear, concise, and informative responses.
• Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.