Business Office Manager

Memphis Operator LLC

Memphis, TN

Full-Time

Job Description

Business Office Manager

Long Term Care Experience Required

Are you looking for a rewarding career and a stable company to call home? Spring Gate Rehabilitation and Healthcare Center not only offers you leading market wages, but a rewarding experience to work with other warm-hearted team members who will support and guide you along your career path. At the end of each day, your professional success and personal fulfilment will be your reward for making a difference in the lives of our residents.

Why Choose Spring Gate Rehabilitation and Healthcare Center? We are proud to provide our community with specialized skilled nursing through long-term care and short-term rehabilitation services. While you contribute to the compassionate care for our residents, we strive to provide support, training, and commitment for you to achieve your career goals.

Healthcare and Specialty Benefits:

Affordable Medical, Prescription Drug, Dental, and Vision insurance benefits through leading healthcare insurance providers to meet your healthcare needs and preferences for you and your family.
Effective 2024 we are pleased to offer our full-time employees a variety of medical coverage options through Anthem Blue Cross Blue Shield.
We know your pet is family too! Three Pet Insurance options available to choose from.
We provide an intercompany Employee Benefits Concierge to assist you in navigating and maximizing your benefits, should you have any questions.
We offer leading market wages
Flexible pay options; get paid daily, weekly, or bi-weekly with pay advances through UKG Wallet
Company paid vacation days with rollover option and sick time.
Excellent career advancement opportunities
Tuition Reimbursement and Student Loan Repayment programs
Company Paid Life Insurance
401K retirement program
Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
Unlimited Referral Bonuses and more!

Achieve your success with us! Apply Today!

Summary:
The Business Office Manager (BOM) is responsible for managing all functions of the business office, including the Medicaid Application process, billing, collections, resident trust, and collaboration with our Centralized Billing Office.

Education/Experience:

High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
Prior supervisor experience in a business office setting preferred.

Job Functions:

Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
Responsible for the supervision, hiring and training of the business office staff.
Responsible for all aspects of the resident trust accounting system, including security of patient funds.
Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections.
Responsible for ensuring collections of balances due from residents while in the facility.
Manages the Medicaid pending application and conversion process to ensure timely resolution.
Responsible for month-end closing of billing system in accordance with company policy and timelines.
Ensures patient bills and collection letters are processed accurately and timely.
Communicates with Central Billing Office with additional billing information to clear claim edits and rejections.
Coordinate responses to various audit requests.
All other duties as assigned.

Knowledge/Skills/Abilities:

Point Click Care (PCC) billing system experience preferred.
National Data Care Resident Funds Management System (RFMS) experience preferred.
Experience using Excel, Power point, and Word.
Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.