Administrative Clerk

We are seeking an Administrative Specialist to join our team! You will perform clerical and administrative functions in order to: drive company success, bring positive light on the Provision brand image, and provide top customer service to establish Provision Eyecare as the premier, full-service destination for high quality eye care. No prior experience in the eye care industry is required.

You should be a very reliable and organized team player to be the point of reference for all queries, requests or issues and be an integral part of the company’s flow of operations. You will get to know and assist our team of technicians, doctors and other staff by supporting them with planning and distributing information related to patient coordination and patient flow through.

The ideal candidate would be proactive in professional development to advance in our company.

Responsibilities:

• Draft correspondences and other formal documents in a professional manner
• Data collection and entry
• Schedule appointments and events
• Greet and assist onsite guests with positive energy
• Answer inbound telephone calls professionally and positively
• Recall past clientele to boost appointment volume
• Assist patients with placing orders, tracking orders
• Assist with implementing positive feedback and outreach
• Develop and implement organized filing systems
• Perform all office tasks within their deadlines
• Monitor office supplies and replenish them
• Undertake other duties as needed around the office

Qualifications and Skills:

• Previous experience in office administration, customer service, marketing or other related fields
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• ​Strong organizational skills
• Must be computer savvy, must know how to use Excel, Word, Teams, MS Office suite
• Handle sensitive health and private information with integrity and professionalism
• Timeliness

Our office hours are weekdays 10am to 7pm, and Saturdays 10am to 6pm. This role is in-office, part-time. Must be available on Saturdays.