Assistant Store Manager - Back of House

Position Overview:

The Assistant Store Manager (BOH) plays a crucial role in ensuring the efficient and effective operation of the store's back-end operations, including inventory management, receiving, and warehouse organization. Reporting to the Store Manager, the Assistant Store Manager will be responsible for overseeing all aspects of back-of-house operations to ensure the store runs smoothly and efficiently. The ideal candidate will have strong organizational skills, attention to detail, and experience in inventory management.

Key Responsibilities:

1. Oversee all back-of-house operations, including receiving, inventory management, stockroom organization, and replenishment processes.
2. Ensure accurate and timely receipt of merchandise shipments, including verification of quantities, quality, and documentation.
3. Manage inventory levels to prevent stockouts and overstocks and ensure proper rotation of merchandise to minimize shrinkage.
4. Conduct regular stock audits and cycle counts to maintain accurate inventory records and identify discrepancies.
5. Coordinate with the Store Manager and front-end staff to fulfill customer orders and replenish merchandise on the sales floor in a timely manner.
6. Train, mentor, and supervise back-of-house staff to ensure they have the knowledge and skills to perform their duties effectively.
7. Implement and enforce company policies and procedures related to inventory management, safety, and security measures.
8. Collaborate with the Store Manager to develop and implement strategies to optimize back-of-house operations, improve efficiency, and reduce costs.
9. Communicate effectively with vendors, suppliers, and other external partners to resolve issues related to shipments, deliveries, and returns.
10. Handle escalated customer inquiries or issues related to product availability, and work with the front-end staff to find appropriate solutions.

Qualifications:

• High school diploma or equivalent; bachelor's degree preferred.
• Minimum of 2 years of retail experience, with at least 1 year in a supervisory or leadership role.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Knowledge of inventory management principles and best practices.
• Experience with receiving processes, stockroom management, and inventory control systems.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite and inventory management software.
• Flexible schedule, including availability to work evenings, weekends, and holidays as needed.