Corporate Assistant Service Manager

Responsibilities include but not limited to:

• Supervise and direct the operation, administration, and personnel activities for the District office.
• Manage day-to-day operation of shop, yard, parts and office personnel.
• COMPANY Technical Services - Senior advisor 
• Plan, develop and implement new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
• Directed training to improve work performance and acquaint workers with company policies and procedures.
• Conferred with management, engineering, and quality control personnel to resolve maintenance issues and recommend measures to improve operations and conditions of the equipment.
• Strong focus towards serving internal and external customers with courtesy, tact, calmness, timeliness, sincerity, and empathy.
• Successful problem-solving skills, including the identification, resolution, prevention of problems, and being a good listener.
• Effective speaking and writing skill and ability, including face-to-face, by phone, email, reports, and other required documentation.
• Computer proficiency, including ability to use e-mail, Microsoft Word and Excel, PDFs, etc.
• Ability to meet shipping dates, customer requirements and negotiate the best available freight rates.
• Detail-oriented with an ability to plan and prioritize work activities with a focus on quality and timeliness.
• Responsible for purchasing office, shop supplies, control of parts and inventory.
• Ability to represent the Company in a professional manner.
• Enforcing safety regulations, standards and Company policies.
• Responsible for timely completion and submission of required paperwork and reports to the Corporate office. 
• Generate annual performance evaluations for each employee. 
• Coaching and resolution of conflicts in a positive manner.
• Motivate employees to achieve work goals.