Hotel Houseperson

Hilton Garden Inn San Antonio Airport

San Antonio, TX

Full-Time

Job Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!Responsibilities:

Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

Qualifications:

1 year experience as a houseperson or housekeeper strongly desired
Hard worker with strong time management, organizational, and communication skills
Proven customer service experience with a strong guest-focused mentality
Must have graduated high school or received an equivalent certification (GED)
Good understanding of cleaning techniques and products

About Company

Our hotel is 10 minutes from San Antonio International Airport via free shuttle. We're within a mile of local shops, dining, and entertainment venues. Highway 281 puts us 12 miles north of downtown San Antonio, passing by the San Antonio Zoo, DoSeum, and Botanical Garden along the way.